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Just over half of iPhone 4S users like Siri

Most users of Siri use is limited to basic functions like phone calls and text messages

Technology trends and news by Steven Loeb
March 26, 2012
Short URL: http://vator.tv/n/2576

Despite being the major selling point of the iPhone 4S, it seems that Siri is not quite as popular as Apple had hoped it would be.

A poll taken by Parks Associates shows only 55% of people who use the service are happy with it. 

That is still much higher than the 9% who said they were dissatisfied, but it also leaves a lot of people who, frankly, seem unimpressed with the virtual assistant.

This might partly be due to the lack of experience with it, as many in the survey did not seem willing to use the service beyond its basic functions.

While 87% of people have used Siri in some capacity, most of them only use it for basic functions, neglecting the other features that come along with the service.

According to the study of 482 people, only 32% said they would never use Siri to play music, and 35% said they would never use the service to schedule a meeting. 30% of those surveyed also said they never used Siri to send an e-mail, compared to 26% who use it for this purpose regularly.

The most popular uses of Siri? Making calls, sending texts or looking things up. About 33% of the surveyed said they use it to do at least one of these things.

Overall, consumers seem to be weary of devices that use voice commands, as only 37% said they want them on their televisions. 20% said they did not want them.

This survey comes at the same time as Apple is potentially being hit with a class action lawsuit, by a man named Frank Fazio, over false advertising when it comes to Siri. The lawsuit contends that Siri does not perform as advertised and, therefore, the iPhone 4S is the same thing as the iPhone 4, only more expensive.

“Notwithstanding Apple’s extensive multi-million dollar advertising campaign showcasing the Siri feature and the fact that the iPhone 4 S is more expensive than the iPhone 4, the iPhone 4 S’s Siri feature does not perform as advertised, rendering the iPhone 4 S merely a more expensive iPhone 4,” the complaint says.

I think it is safe to say that Fazio is on the side of the 9%. 

Apple did not return our request for comment.

(Image source: tech2.in.com)


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