Alliance Infotech (P) Ltd.
Location: 155 Gibbs Street, Suite 512, Rockville, Maryland, United States United States
Founded in: 1997
Stage: Profitable
Number of employees: 50+
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Alliance Infotech (P) Ltd.

Mobility, Convenience, Realization
Rockville, Maryland, United States United States
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Company description

Alliance Infotech (P) Ltd. is an ISO 9001:2000 certified company having more than a decade of experience in CRM and Computer Telephony (CT)  solutions. Our CT products are sold in Telecom, Police, Media, Bank, Corporate, Defense and Contact-centers. We have established technical relationship with leading component providers as a Digium Select partner, Microsoft Certified Partner and Dialogic amongst others. Our products have been bundled and sold with Siemens, Avaya, Ericsson phone systems. We have our offices in New Delhi (India), Dubai (UAE) and Maryland (USA).


Products Alliance Offers:


Alliance Arcane (Voice Loggers):- Alliance Arcane is a fully featured digital voice recording solution for Contact centers, Homeland security and Financial organizations.  The Arcane platform offer high degree of flexibility in terms of configurations and scale of deployments.


Alliance Konfer (Audio Conferencing System):- Alliance Konfer is a multi party conferencing bridge. It offers Audio, Video, and IP conferencing capabilities on a single platform. Features include Web based setup and conference control, SMS and Email based alerts, voice recording, full featured emergency alerting and integration with MS Outlook. It is offered in two configurations - as a pre-paid /post paid service platform for Telcos and An Enterprise conferencing solution for business/government users.


Alliance VoiceXchange (IVR): - Alliance VoiceXchange with a configurable call flow offers a fully integrated Interactive Voice Response (IVR) product to connect your customers, databases, telephones, and fax machines.  Customers can call and receive answers to specific questions or place an order and receive faxed confirmation. The parameters that define an IVR is the size of the system which is calculated on basis of the number of ports required by the customer, the call flow and the complexity in integrating with the backend database. This product is suited for Financial and Govt. Institutions, Banks, Railways, Educational Institutions and Call Centres/BPOs


Alliance FaxXchange (FAX Server):- A centralized fax server solution that allows users to send and receive faxes directly from their desktops. This server provides the perfect network fax solutions for all business sizes.


Alliance UniVersus (Unified Communication):- Alliance UniVersus is centrally managed messaging platforms by which users can manage synchronize and coordinate service. It integrates E-mail, SMS, Telephone, Cell phone, FAX and any communication channels. Interaction across a broad range of communication channels.


Alliance Ensembler (CRM):- An Enterprise Relationship Management product which provides a fully integrated package for Sales automation, CRM and Advanced Analytics. This can be configured as per client's requirement as a hosted managed service or as an on premise appliance. 

  • Amit Grover
    Amit Grover | Team member
    I have 14+ years of experience in International sales specifically in MEA and North American market with MSc (IT). I have traveled to North America and Africa for business and have been managing team to make sales channels in different part of the...
Business model


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