I'm bursting with ideas!
Not listening to their potential customers perceived needs
Listen, Listen, Listen
I came to wine country over sixteen years ago chasing my dreams. From cellar rat to winemaker & tasting room staff to winery business consultant, I have worked in every facet of this great business. I am told that my love for wine is infectious. I can't help it. I love this stuff! Wine is as fascinating as it is delicious. It recalls memories of times gone by and helps us make wonderful new ones!
I believe that businesses need to communicate with their customers - establish and grow relationships, listen as much as speak. Email and social media are currently the dominant effective ways in which to acheive that. GrapeBuddy does this with ease, turning tasting room visitors into customers and customers into lifelong friends of your business.