Abinash Tripathy

Abinash Tripathy

Abinash brings over 17 years of experience within technology, Internet and mobile having helped build and run a number of early and growth stage businesses and loves DOING it.

San Francisco, California, United States
Member since October 29, 2012
Less is more. Keep it simple. Quote_down
  • About

I am a(n):


If you're an entrepreneur or corporate innovator, why?

I want to change the world.

My favorite startups:

Square, Stripe

What's most frustrating and rewarding about entrepreneurship/innovation?

The opportunity for a few people to have massive impact on the world is the most exciting part of innovation. Entrepreneurship is a journey with its constant stream of ups and downs. It is important to keep this perspective and to overcome any challenges with a level head.

What's the No. 1 mistake entrepreneurs/innovators make?

Oversell / hype the company before they are ready. Scale too soon. Not work on customer development and product market fit early in the life-cycle.

What are the top three lessons you've learned as an entrepreneur?

1. <=> - Less equals more or keep it simple
2. Customer first, employee next and then everything else
3. Entrepreneurship is a journey - enjoy it.

Full bio

Abinash is currently the founder & CEO of Helpshift, Inc., a very early stage startup that is building a mobile in-app customer support product. Prior to Helpshift, Abinash started the India division of Zimbra, Inc and grew it to 40 employees prior to its acquisition by Yahoo, Inc.  Prior to Zimbra, Abinash was an early employee at Openwave Systems Inc, the pioneers of the Mobile Internet 1.0 (WAP) who delivered the first Internet enabled phones to the market as early as 1999.  At Openwave, Abinash was responsible for conceptualising and delivering the worlds first IP based Voicemail/Unified communications,  Mobile Photo Messaging (in Japan) and MMS products to the market. Abinash has also contributed to the development of the VoiceXML and 3GPP MMS standards. Prior to Openwave, Abinash started his career at Oracle Corporation as a technology evangelist and product manager of Oracle's web development tools.