What’s new in this blog post?
Banckle.Chat is an online customer support software for business websites that already supports sending sound, desktop,email and mobile push notifications to assist website visitors without missing any live chat requests. Now you can receive new live chat request alerts on your desktop through any HTML5 supported web browser (Chrome, FireFox, Safari and Internet Explorer) to assist your customer requests promptly in the real time.
How to enable the feature?
You need not to install any additional plugin or have to enable Banckle.Chat from browser settings. Cross browser notifications is an auto-enabled feature that you can “Allow” when your web browser asks you to confirm Banckle.Chat Notifier for receiving new customer chat requests and messages.
Banckle.Chat Marketplace
Banckle.Chat has an enriched Live Chat Marketplace that offers multiple 3rd party integration and live chat plugins for Wordpress, Joomla, Drupal, Android, SalesForce, Zendesk, FireFox, Moodle and many others platforms too.
Banckle.Chat - Newly added articles and documentation pages
- Provide Cross-Browser Live Chat Support to Website Visitors.
- Collect e-copy of Banckle Newsletter December 2014 Edition.
- Use Banckle.Chat JavaScript API to Handle Chat Events on Client Side.
- Monitor Live Chat visits and requests on business websites.
Overview: Banckle.Chat
Banckle.Chat is a cloud-based live chat and customer support solution. It is fully customize-able and includes a variety of built-in templates, themes, widgets and tools for boosting customer service productivity. It achieves the great scalability by allowing multiple websites, multiple departments and multiple operators. You get all the freedom to customize the support structure as you like. Other important live support features like canned messages, file sharing, SSL encryption, proactive invitation, visual, email, desktop and sound notifications are also supported.You can also track visitors and monitor their browsing activities using the analytics & reporting features.
Read more about Banckle.Chat
- Banckle.Chat App Homepage.
- Experience Banckle.Chat in the real-time.
- Explore 3rd Party Integration and Plugins at Banckle.Chat Marketplace.
- Banckle.Chat Documentation.
Contact Us
Suite 163, 79 Longueville Road
Lane Cove, NSW, 2066
Australia
Phone: 214-329-1520
Fax: 206.339.1494
Banckle - Your Customer Services Apps and REST APIs Vendor
Sales: sales@banckle.com
Support: support@banckle.com
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