Mozilla FireFox users can perform online collaboration and interaction with their website visitors and customers with Banckle live chat add-on for FireFox. Using Banckle live chat add-on for FireFox, you can provide customers the required assistance efficiently and instantly and can get closer to them. This add-on allows you to perform multiple live chat sessions not only with online customers but also with your fellow operators to provide live support service at fast pace. Using this add-on, website visitors and customers can send offline messages if the live chat assistant is not available. This add-on provides many features, some of which are given below:
Read about other salient features of Banckle Live Chat app.
Overview: Banckle.Chat
Banckle.Chat is live chat and customer support solution. It is fully customizable and includes a variety of built-in templates, themes, widgets and tools for boosting customer service productivity. Banckle.Chat can also be integrated with many 3rd party paltforms and offers separate plugins for Joomla, Wordpress, Drupal, Moodel, interspire, Sitefinity, SalesForce, Android, Apple iPhone etc and also integrates with many other Collaboration applications such as Freshdesk, Desk etc. It achieves the great scalability by allowing multiple websites, multiple departments and multiple operators. You get all the freedom to customize the support structure as you like. Other important live support features like canned messages, file sharing, SSL encryption, proactive invitation, 24 x 7 support, visual and sound notifications are also supported. You can also track visitors and monitor their browsing activities using the analytics & reporting features.
Contact Information
Suite 163, 79 Longueville Road
Lane Cove, NSW, 2066
Australia
Banckle – Web Based Customer Service APIs and Apps
Phone: +1 214 329 1520
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