Specifically, AMEX is looking to invest in companies that are taking on key elements in the digital commerce space, such as the obvious: mobile and online payments, as well as fee-based services, loyalty and rewards, security and fraud detection, and data analysis.
AMEX has already made a couple of investments in digital commerce companies, including mobile payments service Payfone in April and e-commerce solutions provider Rearden Commerce in September.
American Express jumped into the digital payments space earlier this year with the launch of Serve, which allows users to make person-to-person transfers, in-store card payments, and online transactions all from a single a single account. The key angle of Serve, however, is the person-to-person payments feature, which allows users to pay a babysitter, a handyman, or pay back a friend. It also includes a “split the bill” feature that allows groups of people to figure out how much each owes for a restaurant bill.
Serve launched on the Web in March and simultaneously debuted its new iPhone and Android apps so that users can pay on-the-go.
AMEX competitor Visa plans on launching a digital wallet of its own this fall, and features will include click-to-buy (a one-click shopping solution), a cross-channel payments solution, preference management, and merchant offers.
“The payments industry is undergoing a fundamental change as the very nature of commerce is redefined,” said Harshul Sanghi, managing partner of the Enterprise Growth Group, in a statement. “We believe our global network of businesses and consumers, international employee base, world-class customer service and data analytics will provide a significant advantage to potential portfolio companies.”
Sanghi will be operating out of AMEX’s newly established office in Silicon Valley.
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