Online Customer Support for Magneto based Store

Live Chat Plugin for E-commerce based Online Store

Banckle live chat app provides live help and customer support plugin for Magneto based e-commerce online store. This plugin allows Magneto based stores to provide quality sales and live support to website visitors and customers. With Banckle Live Chat, they can accurately track each visitor and monitor their browsing activities in the real-time. It also provides advanced admin console which allows them to perform many important tasks with utmost ease and the inbuilt analytics feature provides them a variety of information to help monitor website traffic in a more productive way.

How to add Banckle Live Chat to Magneto?

• Sign Up a free account with Banckle
• Sign-in to Banckle Apps Dashboard
• Follow video tutorial to get Banckle Live Chat Widget Code

After getting the widget code:

• Login to your Magneto admin area.
• From the Admin Menu Click on System and then from the drop down menu click Configuration.
• From the left Configuration Menu click on Design tab.
• From the Design Panels Expand the Footer panel by clicking it.
• In the Footer panel; Replace the script <!— PASTE YOUR DEPLOYMENT WIDGET CODE HERE —> with Banckle Live Chat widget code. 

Overview: Banckle.Chat

Banckle.Chat is live chat and customer support solution. It is fully customizable and includes a variety of built-in templates, themes, widgets and tools for boosting customer service productivity. Banckle.Chat can also be integrated with many 3rd party paltforms and offers separate plugins for Joomla, Wordpress, Drupal, Moodel, interspire, Sitefinity, SalesForce, Android, Apple iPhone etc and also integrates with many other Collaboration applications such as Freshdesk, Desk etc. It achieves the great scalability by allowing multiple websites, multiple departments and multiple operators. You get all the freedom to customize the support structure as you like. Other important live support features like canned messages, file sharing, SSL encryption, proactive invitation, 24 x 7 support, visual and sound notifications are also supported. You can also track visitors and monitor their browsing activities using the analytics & reporting features.

Contact Information

Suite 163, 79 Longueville Road

Lane Cove, NSW, 2066

Australia

Banckle – Web Based Customer Service APIs and Apps

support@banckle.com

Phone: +1 214 329 1520