CRM – Market Implications and Trends in 2014

Banckle Banckle · December 4, 2013 · Short URL: https://vator.tv/n/3399

Recent CRM market trends require vendors

Recent CRM market trends require vendors to ensure not only sales automation but also need main focus of the product on analytics, personalization and a social system which works with other forms of data to improve customer experience. Read more.

Overview of Bancke Apps Suite

Banckle offers online business collaboration and social applications to all businesses for better customer service 2.0 experience. Try our web collaborative services and tools for free. Banckle app suite is fully cloud based so, you don’t need to download any software on your system.

Banckle Apps Suite consists of

Live chat solution - https://banckle.com/apps/chat/overview.html

Web conferencing app - https://banckle.com/apps/meeting/overview.html

Online customer relationship management - https://banckle.com/apps/crm/overview.html

Reliable Email Delivery - https://banckle.com/apps/campaign.html

Collaborative email platform - https://banckle.com/apps/email/overview.html

Customer Support Helpdesk - https://banckle.com/apps/helpdesk.html

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Banckle Meeting Introduces Multiple Video Streams in Single Recording (https://banckle.com/blog/banckle-meeting-introduces-multiple-video-streams-in-single-recording.html)

Banckle released Online Meeting module for Drupal (https://banckle.com/blog/banckle-released-online-meeting-module-for-drupal.html)

How To Work With Banckle CRM’s Reporting Tab (https://banckle.com/blog/how-to-work-with-banckle-crms-reporting-tab.html)