Live Chat Extension for Magento

Banckle Banckle · June 24, 2011 · Short URL: https://vator.tv/n/1c02

Live Chat for Magento – Integrate Banckle Live Chat with Magento

Do you use Magneto for your e-commerce based online stores and willing to provide quality sales and live support to your website visitors? If yes then Banckle Live Chat offers a feature-rich and easy-to-use online customer support extension for Magneto based stores and allows you to interact and collaborate with your customers in a more social and user-friendly way.

It is fully customizable, pretty light-weight, easy to integrate and requires just a free account at Banckle to complete the incorporation with Magneto websites. With Banckle Live Chat, you can accurately track each visitor and monitor their browsing activities in the real-time. It is one of the best live chat applications for sales and support staff to promptly serve their potential customers, assist them, answer queries and let them enjoy their visit on your website.

Its advanced admin console allows you to perform many important tasks with utmost ease and the inbuilt analytics feature provides you a variety of information to help you monitor your website traffic in a more productive way.

How to add Banckle Live Chat to Magneto?

After getting the widget code:

  • Login to your Magneto admin area.
  • From the Admin Menu Click on System and then from the drop down menu click Configuration.
  • From the left Configuration Menu click on Design tab.
  • From the Design Panels Expand the Footer panel by clicking it.
  • In the Footer panel; Replace the script <!-- PASTE YOUR DEPLOYMENT WIDGET CODE HERE --> with Banckle Live Chat widget code. 

For help regarding getting Banckle Live Chat online on your website, please watch this video tutorial.

Newly added articles and documentation pages

Overview: Banckle Live Chat

Banckle Live Chat is your FREE online chat & customer support solution. It is fully customizable and includes a variety of built-in templates, themes, widgets and tools for boosting customer service productivity. It achieves the great scalability by allowing multiple websites, multiple departments and multiple operators. You get all the freedom to customize the support structure as you like. Other important live support features like canned messages, file sharing, SSL encryption, proactive invitation, 24 x 7 support, visual and sound notifications are also supported. You can also track visitors and monitor their browsing activities using the analytics & reporting features.

Read more about Banckle Live Chat

Contact Us

2225 E, Bayshore Road, Suite 200
Palo Alto, CA 94303
Banckle - Collaborative and Social Apps Provider
Phone: 1-888-416-9222
Fax: 1-206-339-1494
Sales | Support | Info

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