Abridge is company that uses AI to help patients better understand the details of the appointments, while also making it easier for doctors to review and understand what’s happening with their patients. Its generative AI solution records and highlights the most important part of doctor appointments for patients, while also automatically creating a draft note of the conversation in the standardized format for doctors to review.
Now Abridge has a new partner, as San Diego-based integrated health system Sharp HealthCare announced on Thursday that it is implementing the Abridge platform across its enterprise. That includes four acute-care hospitals, four specialty hospitals, three affiliated medical groups, and numerous outpatient facilities.
Founded in 2018, and launched in 2020, Abridge’s initial product was aimed at patients, using machine learning to give users a transcript of the medical parts of their appointments, highlighting important definitions and takeaways, such as what next steps a patient is supposed to take, or instructions on how to properly take their medication.
Its enterprise solution, meanwhile, breaks down the conversation into different headings including social history, which can include the patient’s alcohol usage and smoking; diagnostics and appointments, including when and where the patient should be going for follow-ups; and medications that the physician prescribed during the visit.
The company’s dataset is derived from more than 1.5 million medical encounters, and Abridge has already helped more than 2,000 clinicians with their enterprise solutions. Its EHR integration supports over 28 languages and over 50 specialties.
Abridge was recently awarded Best in KLAS for Ambient AI segment, as well as TIME Best Inventions of 2024, 2024 Forbes AI 50 List, and Fortune’s 2024 AI 50 Innovators. The company also raised a $250 million round of funding in February.
With this partnership, Abridge will be deployed across Sharp HealthCare locations, which support more than one million patients annually.
Following a pilot in which Abridge was tested across specialties, languages, and care settings, Sharp HealthCare clinicians experienced an 83% reduction in note-writing effort, and 83% increase in work satisfaction, and a 75% increase in note quality. This data, which was collected using a pre-post survey, also included a self-reported 10% increase in clinicians’ ability to see additional patients that needed urgent attention.
“If you didn’t write it down, it didn’t happen,” said Dr. Brian Lichtenstein, a hospitalist and Associate Chief Medical Information Officer of Acute Care at Sharp HealthCare, said in a statement.
“With Abridge, we’re picking up on additional conditions our clinicians are treating that might have otherwise been lost. Even when you’re trying to be exhaustive in your notes, you may document eight of ten things that you did, which is good, but getting all ten is great and helps us realize more of the value of what we deliver.”
(Image source: sharp.com)
