Keiretsu Forum revisited

Fee, if any, must be contingent on funding


Lessons learned from entrepreneur by David Saad
July 14, 2008 | last edited July 19, 2008 | Comments (5)
Short URL: http://vator.tv/n/2f3

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A couple of months ago, I wrote a story entitled "From Skeptic to Evangelist on Keiretsu Forum".  As promised, I am now reporting back to you the result of my experience with Keiretsu.  Unfortunately, I am back to being skeptic.

 

After having been screened (no fee at this stage), the officials at Keiretsu gave me the good news that Clupedia was selected to pitch at all four chapters of Northern California region.  At that stage, I had to pay $1,500 per chapter for a total of $6,000 to pitch at all four chapters. I decided to proceed considering that there are 300 to 400 active angels in those chapters, their good reputation, and their track record of funding startups. 

 

The funding events in all four chapters were very professionally run.  In particular, Randy Williams who is the founder & CEO of Keiretsu is a very charismatic leader who knows how to work a crowd (a la Hollywood way).  He managed to rally the troops, create enthusiasm, and keep the agenda on schedule, all done with precision and style.  The venues were impressive.  The staff was very cooperative and helpful.  The angels were attentive, engaging, and very cordial with the exception of one particular angel who apparently has the habit of being not just obnoxious, arrogant, and condescending, but even insulting at times.  Fortunately, with my experience as a public speaker, I was able to not just neutralize him but win him over as potential investor.  This is all to say that it went very well, and I managed to convince 33 angels to consider investing in Clupedia, which is a respectable number.  Thus, I was quite pleased and hopeful that I will be able to raise some money.

 

A week later, I followed Keiretsu's instructions and advice by creating a secured website for the potential investors where I posted answers to their questions, responses to their concerns, due diligence documents, articles, etc.  I regularly sent messages to all interested angels keeping them informed about the latest news about Clupedia, yet I didn't get any single response.  I even set up three conference calls, which was attended by just one angel.  So, after the funding events, it was a total "black hole".  Of course, we can blame it on me, Clupedia, the economy, the timing, or the weather for that matter.  No matter who's to be blamed, the end result is just the same - nothing but a "black hole".

 

By then, I spent $4,000 to pitch in Southern California region, and another $6,000 to pitch in Northern California for a total of $10,000 to get absolutely nothing.  This reminds me of advertising: marketers know that half of their advertising budget goes down the drain but they don't know which half

 

While the great majority of angel networks are "Not-For-Profit" organizations, it is reasonable and understandable that some, such as Keiretsu, are "For-Profit.  However, regardless, especially if it is "For-Profit", an angel network must deliver the value proposition to its constituents: a good ROI to its members and funding to entrepreneurs.  Anything else is secondary.  For instance, claiming that entrepreneurs gain exposure and advices from angels during the process is not a justification for the fee because, like ideas, advices are dime a dozen.  Entrepreneurs should not, cannot, and must not spend money on getting advices.  Whatever little money they have, entrepreneurs are well-advised to spend it on creating their product and not on getting advices.  I am certainly not saying that entrepreneurs should ignore advices - they must not.  But that does not mean that they should pay for them - they shouldn't. 

 

I am actually scared to think about what would be next: VCs charging entrepreneurs to pitch under the pretext that VCs should charge for their valuable time, their counsel, and their effort in educating entrepreneurs, while in fact it is the VCs who are, more often than not, getting educated about the latest and the greatest from entrepreneurs?!!! So to my good VC friends, I say: please don't get any ideas. 

 

Entrepreneurs can easily get caught in their hopes of getting funded, and be persuaded to pay a fee.  The argument that once selected, there is a high probability of getting funded, and therefore recouping the fee, is actually flawed.  As it turned out, only an average of 10% of those who get selected end up being funded.  In fact, this percentage is even lower (i.e. 7%) in smaller angel networks like US Angels Investors (USAI) who charges their selected entrepreneurs $840 to become member of their network before granting them the opportunity to pitch.  Of course, I expect the operators of those services to challenge those percentages but it would be a self-serving prophecy.

 

In conclusion, even though Keiretsu is a respectable organization with a charismatic leader, great staff, and worthy angels, and even though some startups do get funded by them, I am now reversing my opinion about their fee.  Angel networks should charge a fee to their members and not to entrepreneurs.  In the event that an angel network insists on charging a fee to entrepreneurs, then it must be contingent on funding. 

 

And that's what's fair and right. 


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5 comments

Comment_gbg
Art Koenig, on July 16, 2008
Nice post I am glad that vator does not dump/purge such real world experience posts. This post by David outlines a a primary reason that I have never taken any partners, capital funders, friends, etc into any funding schemes for any of my ideas. Ancient Greek Wisdom is that success has many fathers (people who will claim that it was THEY that made your idea take off), while failure is always an orphan. The ISvs have a term for VC - it is known as vulture capital. Anyway thanks for the post - it is a good reminder that in money's mind, it is the money that rules. It is also cautionary tale to entrepreneurs of the dangers of bringing in outsiders.

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Marc Dangeard
Marc Dangeard, on July 17, 2008
David, I think there is another lesson to be learned here than just the one about paying for presenting. It is that you should not look for money through pro-active fundraising, but rather through selling to customers, and then do only opportunistic fundraising: In addition to loosing $10K in the process, you also wasted a lot of time and energy in the process. Worse, I am sure that your pitch was geared towards pleasing investors, and the feedback you get is from people who are not customers and therefore not as useful to sell your product in the end. Talking to investors if you are the one pushing for a deal is a loosing proposition: time is on the investor side, they only have so much to invest, and while you may have something interesting, the next guy they talk to may be better. So you are "selling" to somebody who has only little incentive to buy, the fun for them being looking at deals and the social context around it (meeting investors/peers, looking at cool ideas, etc...). And if they "buy", they want the best deal, so they will try to leverage time or their funding power as a group to get the best deal out of you. All this in a context were as you say yourself only 10% get the funding, and then they are being pushed to grow as big as possible as fast as possible so that only 1 or 2 will really make it through the process (of the 10 VC will tell you that only 1 or 2 really make it big, the others either die or turn to be a wash for them, which is a loss for you since they get the money first and then leave you with what is left). This includes forcing an exit on you because they need their cash back at some point, which may not be the exit you want as the entrepreneur or when you want it. But by the time the issue comes up you have only limited say because they own a good chunk of the company. So I think that every entrepreneur looking at starting a business should consider first selling to customers. Trying to sell what you have (expertise or the beginning of a solution to a real problem) will give you instant feedback on who your real target can be, how much they have to spend, what they want etc... There is nothing like being close to your market. If you do get to raise money you will have to execute on the plan you sold (which was designed to please the investor more than to please customers), you will have money to build something that you think is good but may not have been fully tested against the market, so that when you get there you may realize too late that you were off. And if you are off, then you have a problem because you need to change the plan and somebody will have to take the blame for selling a plan that does not work. I think this explains a lot of the failures you see with funded companies actually, trying too hard in the wrong direction. So again: think cash, think customers. And guess what, if you do have customers, investors will come and talk to you anyway, so stop looking for them and wait until they come. In the meantime, sell what you have, expertise or product, or anything in between. My 2 cents...

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David Saad
David Saad, on July 17, 2008
Your points are well taken, Mark. In particular, they apply for a b-2b play. However, when your customers are consumers demanding a free service, and when your model, right or wrong, is geared towards adoption first before monetization could be realizable, then you have no choice but to raise money, despite all the frictions that you rightfully mentioned.

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Comment_gbg
Mark Gibons, on July 17, 2008
This is very good stuff, David. Now we know.

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Comment_gbg
Lisa Coneli, on July 19, 2008
Ha! Ha! I told you so!!! Next time, you better listen to me.

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