Surfair

When they were young

110799

When WhatsApp was young: the early years

WhatsApp started out allowing users to put statuses on their phone, before becoming a messaging app

Innovation series by Steven Loeb
August 1, 2017
Short URL: http://vator.tv/n/49ea

As our readers know, Vator has started a series called when they were young.

It's a look back at the modest days of startups, what traction they had in their first few years, and how they evolved. In the end, we hope to provide a glimpse into what great startups looked like in their first three years.

Stories like these are always well received because it reminds us that anyone, regardless of pedigree and environment, can rise above the noise and have great influence. They show us the value of being resilient, persistent, and committed. If we can follow their footsteps, maybe we too can have similar success.

This segment is on WhatsApp.

— WhatsApp's First Year —

Founded: Jan Koum incorporates WhatsApp on February 24, 2009, his 33rd birthday.

Founders (ages at the time): Brian Acton (36) and Koum (33)

Initial company description: Koum and Acton, who had worked together at Yahoo for nearly a decade, both left in 2007 and were rejected when they applied to jobs at Facebook. In January 2009, Koum bought an iPhone and came up with the idea of providing statuses next to the numbers in a phone's address book, allowing users to tell their friends what they were doing and why they couldn't answer the phone.

"We started doing a status application. The idea was, if you have your phone and you're not able to answer a call, you'd set a status and say, 'I'm skiing,' or, 'I'm on a plane, call my assistant.' We built it, we really loved it, we got no traction whatsoever. Nobody used it; we got like five users, maybe 10," Koum said in 2012.

Koum chooses the name WhatsApp because it sounds like “what’s up."

Launch, at three months from founding: The first version of WhatsApp is launched on May 3, 2009.

"Wow, what a week it has been. Since we launched on sunday night, WhatsApp has been downloaded all over the world, from countries like Italy and Russia to countries like United Arab Emirates and Oman," the company writes in a blog post a week after launch.

Product, at four months from founding, one month from launch: In June 2009, WhatsApp announces the release of WhatsApp client for BlackBerry smart phones.

Product, at six months from founding, three months from launch: In August 2009, WhatsApp 2.0, which allows users to send each other messages, is submitted to the App Store. Users had requested that the app add in the ability to connect in real-time.

This comes only two months after Apple launches push notifications, which allows developers to ping users when they aren't using an app. Koum updates WhatsApp so that users will be pinged any time someone in their network changes their status.

"WhatsApp is a smarter Address Book for your Smartphone: it will answer the What's up question before you place a call. Thanks to this application, you and your friends will always know what's up and how to best get in touch. And now, with iPhone Push Notifications, WhatsApp can even let you know when your contact's status changes and what they are up to," the company writes on its homepage.

First funding, at eight months from founding: In October 2009, Acton gets five of his friends at Yahoo friends to invest $250,000 in seed funding. As a result, he is granted co-founder status and a stake in the company. 

Product, at 10 months from founding: In December 2009, WhatsApp's iPhone app is updated to allow users to send photos. 

 

— WhatsApp's Second Year —

Revenue, at one year from founding, nine months from launch: by early 2010, WhatsApp is taking in roughly $5,000 a month in revenue. In order to cut down on the cost of sending verification texts to users, the company switches from free to paid, charging users $1 to access the service, in order to slow down growth.

Product, at one year and six months from founding: In August 2010, WhatsApp adds support for Android OS

WhatsApp for Android 2.1

 

— WhatsApp's Third Year —

Second funding, at two years and two months from founding, one year and 11 months from launch: In April 2011, WhatsApp raises $8 million in a Series A round from Sequoia Capital.

Tractionat two years and eight months from founding, two years and five months from launch: In October 2011, WhatsApp users send just over 1 billion messages in a single day for the first time.

 

— WhatsApp's Fourth Year —

Traction, at three years from founding, two years and nine months from launch: In February 2012, WhatsApp is sending two billion messages a day

Business model, at three years and four months from founding, three years and one month from launch: In June 2012, Koum writes a blog post entitled, "Why we don't sell ads," in which becomes something of a manifesto for the company and its ethics.

"No one wakes up excited to see more advertising, no one goes to sleep thinking about the ads they'll see tomorrow. We know people go to sleep excited about who they chatted with that day (and disappointed about who they didn't). We want WhatsApp to be the product that keeps you awake... and that you reach for in the morning. No one jumps up from a nap and runs to see an advertisement," he writes.

"Advertising isn't just the disruption of aesthetics, the insults to your intelligence and the interruption of your train of thought. At every company that sells ads, a significant portion of their engineering team spends their day tuning data mining, writing better code to collect all your personal data, upgrading the servers that hold all the data and making sure it's all being logged and collated and sliced and packaged and shipped out... And at the end of the day the result of it all is a slightly different advertising banner in your browser or on your mobile screen.

Remember, when advertising is involved you the user are the product."

Traction, at three years and six months from founding, three years and three months from launch: In August 2012, WhatsApp reveales that it is seeing a total of 10 billion messages sent a day, four billion inbound and six billion outbound.

 

— WhatsApp's Fifth Year —

 Media coverage, at four years and two months from founding, four years and 11 months from launch: In April 2013, WhatsApp allows a camera crew into its offices for the first time, talking to Dutch entrepreneur Alexander Klöpping, co-founder of Blendle.

 

Traction, at four years and two months from founding, four years and 11 months from launch: In April 2013, Koum reveals on stage at D: Dive Into Mobile that WhatsApp is bigger than Twitter, which, at the time, had 200 million monthly users. WhatsApp is seeing an average of 8 billion inbound messages and 12 billion outbound messages a day.

Third funding, at four years and four months from founding, four years and two months from launch: In July 2013, Sequoia Capital invests $52 million in WhatsApp, valuing the company at $1.5 billion. 

Business model, at four years and four months from founding, four years and two months from launch: In July 2013, WhatsApp changes its model from charging its users a one time fee of $0.99, to allowing them to use the app for free for a year, and then charging $0.99 for every year after that. All current iPhone users won't be charged going forward.

"We feel that this model will allow us to become the communications service of the 21st century, and provide you the best way to stay in touch with your friends and family with no ads getting in the way," the company writes.

Traction, at four years and five months from founding, four years and three months from launch: WhatsApp reaches 300 million by August of 2013. At this point it is seeing 11 billion messages being sent and 20 billion being received every day.

Product, at four years and five months from founding, four years and three months from launch: In August 2013, WhatsApp introduces voice messaging.

"We spend a lot of time at WhatsApp thinking how we can make keeping in touch easier, and we know there’s no substitute for hearing the sound of a friend or family member’s voice. So today we are introducing a new feature we are truly excited about: Voice Messages," the company writes.

Traction at four years and 10 months from founding, four years and seven months from launch: In December 2013, WhatsApp reaches 400 million monthly active users, four months after getting to 300 million.

Acquisition at five years from founding, four years and nine months from launch: On February 19, 2014, just five days shy of its five year anniversary, Facebook acquires WhatsApp. The total price ends up being $19 billion, with Facebook paying $4 billion in cash, $12 billion in Facebook shares, and an additional $3 billion in restricted stock units granted to WhatsApp's founders.

The acquisition comes after just 11 days of negotiations. 

Jan Koum signs the $19 billion Facebook deal paperwork on the door of his old welfare office in Mountain View, Calif. (Photo courtesy of Jan Koum)

(Image source: Forbes.com)

"Facebook give us a chance to turn WhatsApp into a service that reaches even more people and creates even greater value for our users," Koum says in a conference call the day of the announcement.

"Facebook is a social network and it offers many different important functionalities than WhatsApp offers as a communications service, and we're excited to benefit from the unique expertise knowledge and infrastructure that Mark, and the team, have built out over the last decade."

WhatsApp Today —

When Facebook buys WhatsApp, it has 450 million users, with more than one million new people signing up every day. It reaches 500 million in April, again with four months in between milestones. The app is seeing 700 million photos and 100 million videos every single day.

Four months later, like clockwork, comes 600 million in August 2014, making it the world's most widely used messaging app. It takes five months for it to get to 700 million in January of 2015, giving it 300 million users in just over year. It takes only another three months after that for the app to reach 800 million and then another five months to get to 900 million users

In February 2016, WhatsApp reaches one billion monthly users. As of earlier this month it isnow seeing that many users interacting with the app every single day

(Image source: whatsappbrand.com)

https://blog.whatsapp.com/72/WhatsApp-2.0-is-submitted

Related news

Get-listed-300x250

Featured Stories

Mbp-300x250

Other episodes of this series

When Salesforce was young: the early years

19004

When they were young

by Steven Loeb
Salesforce had $5.4M two years after launch, $22.4M after three years and $51M after four years

When Blue Apron was young: the early years

18964

When they were young

by Steven Loeb
Blue Apron started out as Petridish, a crowdfunding site for scientific research

When Wikipedia was young: the early years

18864

When they were young

by Steven Loeb
Wikipedia, launched in 2001, was an offshoot of online encyclopedia Nupedia

When Jet.com was young: the early years

18799

When they were young

by Ronny Kerr
The timeline of events that led to Walmart buying Jet.com to go after Amazon

When Pandora was young: the early years

18759

When they were young

by Steven Loeb
The company started out as Savage Beast Technologies, before pivoting to Pandora in 2005
Mbp-300x250