Banckle Chat has been advancing its platform for quite some time as far as its features for live customer support and integrations with third party platforms are concerned. Banckle Chat is one of those powerful live chat apps which provide complete all-in-one online solution for your website. Through Banckle Chat, you can provide live customer support, monitor a chat, perform a chat with fellow operators, customize your chat widget, and send offline messagesand so on. Due to extremely high demand, Banckle Chat has finally come up with its simple yet powerful plug-in for Joomla 3.0 websites. It's robust plug-in for Joomla 3.x websites does exactly the same job. Through Banckle Chat's plug-in, you can instantly respond to your website visitors, proactively invite them to chat as well as monitor real-time website traffic analytics.
Joomla is an open source content management system that enables users to build websites as well as online applications. Banckle Chat works as a strong ladder on Joomla websites for online visitors. Reach out to your Joomla sites visitors, give them world class live customer support and turn them into your loyal customers. Banckle Chat's multiple language support feature enables you to reach out any customer in the world and allow your online business grow globally.
Banckle Chat can be integrated into your Joomla website with the following few steps:
1. Sign up for a Banckle Account. (If you don't have one)
Banckle Chat Sign In Screen
2. Sign into Banckle Chat.
3. Newly signed up users will see the live chat widget within a pop-up screen when they sign into the Banckle Chat app for the first time. Copy the Widget Code. (Go to Step 7)
4. For existing Banckle Chat users, click Settings from the top right of their home screen.
Banckle Chat Home Screen
5. Under System section, click Widgets.
Live Chat Widget Area
6. Open Default Deployment and copy the HTML Widget Code.
HTML Widget Code
7. Download and install the Banckle Chat Module for Joomla 3.x.
Banckle Chat for Joomla
8. Paste the HTML code in the module and save changes.
If you are not as yet part of Banckle Family, please Sign Up now and collaborate with your customers anywhere, anytime via Banckle Chat. Stay tuned for all the latest happenings at the Banckle Apps Blog or sign up for our monthlyBanckle Apps Newsletter. Also, share your valuable feedback in our Community forum.
Overview: Banckle Chat
Banckle Chat is your online chat and customer support solution. It is fully customizable and includes a variety of built-in templates, themes, widgets and tools for boosting customer service productivity. It achieves the great scalability by allowing multiple websites, multiple departments and multiple operators. You get all the freedom to customize the support structure as you like. Other important live support features like canned messages, file sharing, SSL encryption, proactive invitation, 24 x 7 support, visual and sound notifications are also supported. You can also track visitors and monitor their browsing activities using the analytics & reporting features.
Read more about Banckle Chat:
Contact Us
Suite 163, 79 Longueville Road, Lane Cove, NSW 2066
Sydney, Australia
Banckle - Collaborative and Social Apps Provider
Phone: +1-888-416-9222
Fax: +1-206-339-1494
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