Online Community Strategies

Online Community Strategies is devoted to helping individuals, companies and organizations successfully engage, and grow communities across the social web. We provide practical strategies and advice for building relationships based on real-world experience. We are committed to promoting the craft of community management and providing insight and industry news for community developers and practitioners. Our  extensive training camp for community managers focuses on active, successful engagement and provides thought-provoking information and in-depth interviews with industry leaders to help community professionals grow successful online communities.

Comment moderation and policy creation:

Outsource your comment moderation to OCS and benefit from the experience of our trained professionals. Our founder organized, developed and managed a comment moderation and user-generated content team for one of the top news organizations in North Carolina and can do the same for you. We identify your needs and develop a plan for monitoring content that incorporates your company philosophy and fosters community.

Let us help you harness the power of community to reach your goals.

Angela Connor is the Managing Editor of User-Generated Content at WRAL.com. She moved to Raleigh in early 2007 to launch WRAL.com’s first online community, GOLO, where she manages the day-to-day content direction and long term planning strategies and drive user engagement.

Angela has written numerous policies for managing user-generated content and heads a company-wide social media task force.

She is the authhor of the book “18 Rules of Community Engagement: A Guide for Building Relationships and Connecting with Customers Online.”

Visit the book website or see the press release for details.

Angela is a multimedia journalist with 15 years of experience in broadcast, print and online media.

Check out these four profiles from Bryan Person of Live World, Paul Bradshaw of Online Journalism Blog, Dominique of Le Blog du Community Management and Forum One Communications:

• Managing Communities 2009: Angela Connor
• Lessons in Community from Community Editors
• Angela Connor, Online Community Strategist: “Online Communities Can Change Lives.
• Online Community Expert Interview: Angela Connor, WRAL.com

Online Community Strategies will profit from specialized training for community managers and companies looking to hire and train community managers. We will produce special reports and research on topics affecting community managers and conduct surveys, reporting on trends in the community space. Our first report will be released in January 2010 and has received sponsorship from Social Strata and eModeration. 

The founder of OCS has grown and online community from zero to 14,000 members in two years and has written a book about community engagement. She also writes the highly successful, industry-leading blog, Online Community Strategist where she has grown a following of community managers and professionals.