If you read through our popular Meet the VC series, which profiles hundreds of VCs, you’ll see that Read More
Building a successful startup is never easy, but jumping into the diamond industry is crazy. The fact diamonds Read More
No, I didn’t get the question backwards. Your customers are supposed to call you, right? But you can Read More
VideoGenie gets $2M for video testimonials
VideoGenie, a startup that curates customer-generated video, announced Thursday that it has raised a $2 million Series A Read More
Shoutlet 4.0 is the sexiest social CRM yet
Shoutlet, a social media management platform for medium to large-sized businesses, announced Tuesday morning the launch of Shoutlet Read More
Assistly secures $3 million for social CRM
Note: Assistly was published in 2009 but unfortunately, it is no longer a working website. Read “What happened to Assistly.com?” here. Read More
Assistly secures $3 million for social CRM
Note: Assistly was published in 2009 but unfortunately, it is no longer a working website. Read “What happened to Assistly.com?” here. Read More
Customer service analytics ClickFox gets $18M
Analytics company ClickFox announced Monday that it has raised $18 million in a Series C financing round led Read More
Shoutlet launches elegant social CRM features
Shoutlet, a social media marketing platform for enterprise, announced Thursday morning an expanded customer relationship management (CRM) component Read More
SeatGeek raises $550,000 and secures WSJ deal
[This article has been updated with details about the latest round.] SeatGeek, a ticket search engine for music Read More
Apple and AT&T hit with class-action lawsuit
By now, almost two million people are already basking in the joys of their new incredible, ultra-chic, high-tech Read More
Study: Users follow brands for the deals
A new Razorfish brand report released over the weekend takes a closer look at how consumers are using Read More
Lithium cuts customer service volume by 50%
Customer service is one of the hardest aspects of business to perfect, as it involves the hiring of Read More