Image: Unsplash In a world stricken by a global pandemic where people are working from home more and Read More
CloudTalk, a cloud call center SaaS company, raises $7.3 million in Series A funding
Artificial intelligence is continuing to be implemented in multiple sectors of business and leisure, and call centers are Read More
Fullcube, provider of a subscription management platform, today announced that it has closed $1.15 million in seed funding Read More
Bright Pattern, a virtual contact center vendor, announced this month that it has announced that it has secured Read More
BrightPattern, out of San Bruno, has entered the cloud call center arena with ServicePattern, a platform delivering inbound contact Read More
With so many lay-offs in sectors like housing, construction, upper management and even some service industries, there’s one Read More
How many times have you called customer support and they transferred you to someone else, and then disconnected Read More
Basic telemarketing strategy comes in two forms – the first involves having employees in sales and marketing contact Read More