Nichole Elizabeth DeMeré

Customer Success is about retaining and increasing revenues from existing customers, increasing their lifetime value. Eighty percent of business growth comes from existing customers, and as a Customer Success Manager, Nichole Elizabeth DeMeré is the expert in generating insights that turn customers into brand advocates. Over the last 15 years, Nichole has contributed her online marketing expertise to several Fortune 500 companies, including Sandals Resorts, Direct Buy, Orkin, and Vagisil. She is internationally recognized in the media for her contributions to online marketing and received the Gwen Faulkner Memorial Award for Excellence in English and Technology.