Imran Arif

Experienced in technical problem solving and troubleshooting for clients, dedicated service delivery, working to targets in busy, highly pressurized call-center environments, training, coaching and mentoring colleagues and providing clear concise instruction to clients and customers at all levels. Physically fit, reliable, flexible, and patient whilst being highly motivated to teach new skills as well as learn wherever possible. Specialties: Desktop Support, Symantec Ghost, Laptop,Desktop, management, Microsoft Certified professional, Microsoft Exchange Server 2003, 2010, Networking, Nortel,Avaya,PC, peripherals, Printers, SAP basic Administration, Servers 2003,2008 R2, SLA, Telecommunications skills, Terminal Server, Windows Server Gateway, Windows Vista, VMware 5, Front End Server