Dylan Amaya

Provides solutions that exceed client and stakeholder expectations both externally and internally. Industry knowledge includes: IT infrastructure, IT critical application services, institutional/consumer banking, manufacturing, military, retail, and supply chain consulting spanning 4+ years of experience and accomplishments in Asia Pacific, North America, Latin America, and Europe, Middle East/Africa. IT experience includes: service management, senior level troubleshooting support for rapid restoration of services when major outages occur. Supply chain experience includes: production planning and control, supply chain software requirements analysis, and supply chain optimization. Dynamic, self-starter recognized as future leader potential for large multinational organizations across disciplines. Core Competencies • Level 3 IT infrastructure support • Mission critical IT service delivery • Executive communication • Information Technology Infrastructure Library (ITIL) v3 process certified • Native Spanish speaker • IT incident management • Supply chain optimization • Association of Operations Management (APICs) Certified Supply Chain Professional • APICs- Certified Production Inventory Management • Critical thinking process facilitator (Kepner-Tregoe) certified • Lean Six Sigma certified