Full bio
My career in product development and management spans 3 decades. I have built products around social business, digital media, eCommerce, web infrastructure, financial systems, and scientific computing. I started as a software engineer and over time picked up skills that led me to my current role as a cross-functional product development executive.
I've spent a lot of time doing these things:
- Building lean, cross-functional product development teams
- Agile software engineering and management practices
- Product management, with an emphasis on incremental and continuous value delivery
- Technical communications, white papers, documentation, public speaking
- SaaS operations and 24x7 customer support
- Interaction design and software usability