Barbara Thwaites

Collaborative technology executive with a strong record of successfully delivering mission critical systems, improving IT services, and directing multi-million dollar project portfolios that maximize business value. • Recognized for building strong, collaborative business relationships and for utilizing customer and process focused approaches to Technology delivery. • Proven developer of leadership talent leveraging a highly collaborative management style. • Leader who empowers teams to cohesively perform by creating a cooperative working environment with clear accountability and responsibility. • Demonstrates unique breadth and depth of experience and knowledge that enables successful alignment of business and technology strategies and maximizes project portfolio value creation. Specialties: Customer Experience Management, Portfolio and Program Management, Mobility, Application Development, Outsourcing and Offshoring, IT Strategic Planning, IT Transformation, Business Process Improvement, Vendor Management, Solution Architecture, Commercial Software/ERP implementation and integration.