Startups at the front lines of shaping the future of clinics

Steven Loeb · May 6, 2019 · Short URL: https://vator.tv/n/4ddd

Next month, Vator and HP will hold a salon exploring the most innovative companies redefining care

Next month, Vator and HP will be holding our second salon of the year called "Invent Health - Future of Clinics," where we will be exploring some of the most innovative companies that redefining how people get care.

There has been a lot of movement from some of the bigger established players, such as CVS, which acquired Aetna for $69 billion to expand its Project Health screening events and and its walk-in MinuteClinics. There's also Walgreens, which recently partnered with McLaren Health Care, allowing the company to open of health service offerings in Walgreens retail locations throughout Michigan.

Yet, so many of the companies that are helping to move the space forward and re-imagining caregiving are startups.

Here are just some of the companies that are currently looking to reinvent clinics.

Solv

Solv is a company focused on transparency in healthcare. While it doesn't run its own clinics, it helps patients find immediate care locally. It's starting with urgent care centers. Solv also shows the cost of each service, including if they've met their deductible, and what insurance will or will not cover, while also allowing them to get seen in nearby clinics same day.

"We're on a mission to let you find nearby convenient care in a way that fits your life. Whether you're seeing your doctor, pediatrician, dermatologist or chiropractor, their practice will be equipped with the latest in technology that not only improves the quality of your health, but also the quality of your service," the company says on its website.

The company has seen over 1.5 million same-day visits booked through the Solv platform, with over $36 million in medical bills saved by patients and over 46,000 hours saved by helping patients avoid the waiting room.

The company has raised $23.1 million from investors that include Benchmark, Aspect Ventures and Greylock Partners. Members of its board of directors include Benchmark's Bill Gurley and Greylock Partners' James Slavet.

Who can use Solv? Solv works with all types of health insurance, including Blue Cross Blue Shield, Aetna, Cigna, Humana, UnitedHealthcare, Medicaid, Medicare and others. Patients can also pay out of pocket.

Forward

Forward takes a very tech-centric view on the future of clinics. It also has a health membership model, meaning consumers pay a fee, much like they would a gym membership. Forward combines access to a personal doctor with a ton of technology to provide a new health experience. It has clinics in New York, Washington D.C., San Francisco and Los Angeles.

"We’re doing healthcare differently. Using advanced technology to listen to your body's clues, we give better insights to world-class doctors who build preventive plans for your future. It all begins with your Baseline visit," the company says.

The Forward app includes medical records, blood test results & genetics, vaccination & medication history, scheduling, 24/7 access to a Care Team and wellness monitoring.

The company has raised an undisclosed amount of funding from investors that include Tamar Capital, Crunchfund, Aaron Levie, Data Collective DCVC, Lee Linden, Daniel Gross and Joe Lonsdale.

Who can use Forward? Anyone who pays $149 a month can be a member. Membership includes unlimited visits with private physicians; medical records in an app; wellness services and 24/7 care team.

Cityblock

Cityblock says it's on a mission to provide care on a neighborhood level. The company partners with local community-based organizations to help its members get access to primary care, behavioral health care, and social services.

Cityblock's technology platform is called Commons, which comes with a communications interface so that care teams can text and have video chats with members. It also has an information-share and organization component, to help care teams keep track of members. In addition, it provides real-time clinical decision support and evidence-based protocols.

In the 18 months since it launched, Cityblock has already partnered with non-profit health insurer EmblemHealth and opened a joint Hub at EmblemHealth’s Crown Heights location in Brooklyn, New York. More recently, it partnered with Connecticut-based health insurance company ConnectiCare, and the company says it also has recently announced plans to work with Blue Cross and Blue Shield of North Carolina, as well.

The company raised $85.5 million from investors that include Town Hall Ventures, Thrive Capital, StartUp Health, Sidewalk Labs, 8VC, Redpoint, Echo Health Ventures, Maverick Ventures and Vivek Garipalli.

Elliot Geidt, Managing Director and Partner at Redpoint Ventures, is a member of the Board of Directors.

Who can use Cityblock? Cityblock currently partners with EmblemHealth in New York and ConnectiCare in Connecticut and will get started with Blue Cross North Carolina later this year.

One Medical

One Medical is a members-only technology platform offering an array of medical services with clinic locations in Boston, Chicago, Los Angeles, New York, Phoenix, San Diego, Seattle, SF Bay Area and Washington, D.C.

"One Medical is a membership-based practice focused on making quality care more accessible and enjoyable for all. No more waiting forever in stuffy waiting rooms, being rushed through appointments, or getting lost in the healthcare maze. Our offices have beautiful, calming waiting rooms — not that you’ll spend much time in them. Our appointments start on time, and are longer than average so providers have time to really listen. We’re driven by a shared mission to transform healthcare by designing it around people’s real lives," the company writes.

The company focuses on prevention and screening, acting as a hub for medical information with a repository for the patients records. That includes coordinating tests, treatments, specialist visits and hospitalizations, as well as providing guidance, insight and advice.

The company has raised $532.1 million from investors that include Benchmark, GV, Lifeforce Capital, Redmile Group, Maverick Ventures and Carlyle Group.

Who can use One Medical? Membership costs $199 a year. Members get online appointment booking, access to their medical records, prescription renewals, specialist referrals, travel services, a free mobile app to manage their health, the ability to email their doctor, and access to One Medical's online community, which includes blog features, health tips, medical news, and recipes from One Medical doctors.

Oscar

Oscar is best known as a health insurance company, but the company has also expanded into clinics as well, opening the first Oscar Center in New York in 2016.

"Walk into the Oscar Center at 408 Jay Street and you’ll notice it’s not just a place to go when you’re sick. Our services are designed to treat you when you’re sick but also to keep you healthy. The Oscar Center features an integrated primary care practice that delivers comprehensive primary care, including basic mental health services and support for managing complex conditions. The Center also offers other programs to improve your health and wellness like yoga, prenatal classes, and mindfulness training. And we want the Center to be convenient and accessible — booking an appointment is as simple as tapping a button in the Oscar app, or you can walk in for a same-day sick visit if you need one," the company wrote.

The Oscar Center provides services such as STI screening, preventative care, vaccinations and flu shots, short-term counseling, as well as classes and events,

The company has raised $1.3 billion from investors that include Thrive Capital, 8VC, Khosla Ventures, Founders Fund, General Catalyst and CapitalG.

Who can use Oscar? The Oscar Center houses a full-service primary care practice exclusively for Oscar members.

Carbon Health

Carbon Health is a platform that combines a mobile app with a network of doctors and clinics.

In October, the company merged with the Direct Urgent Care network to open seven brick-and-mortar clinics caring for 40,000 active patients. It now has clinics in Mountain View, Cupertino, Oakland, Berkeley, Vacaville and San Francisco.

With the app, patients can manage appointments, billing, pharmacy refills and lab results from their phone. They can also talk with doctors and staff for quick answers to theur questions

The company has raised $6.5 million in funding from investors that include Tectonic Capital, 500 Startups, Aslanoba Capital, Elad Gil, Javelin Venture Partners, Russ Fradin, Builders VC and Two Sigma Ventures.

Who can use Carbon Health? Carbon currently accepts most major insurance policies, although it does not accept Kaiser or Medi-Cal. Its primary care clinic accepts Aetna, Anthem Blue Cross, Blue Shield of California, United Healthcare, Cigna and Medicare. HMO patients will need to be a member of Hill Physicians Medical Group.

Dr.Consulta

Dr.Consulta is a Brazilian company that operates clinics a series of low-cost clinics in Sao Paulo, Rio de Janeiro and Minas Gerais. It has 44 clinics just in Sao Paulo, with more than 2,000 doctors, and the company has served more than a million patients.

Patients can use an app to book appoints and get their results. Services provided by Dr.Consulta include dentistry, check-ups, vaccines and surgery.

The company has raised $91.9 million in funding from investors that include Omidyar Network, Kaszek Ventures, Belfer Management, Madrone Capital Partners, Endeavor Catalyst, Lifeforce Capital and LGT Impact Ventures.

Who can use Dr.Consulta? Dr.Consulta can be paid by with cash, debit or credit card. It also accepts the YALO card for face-to-face payment.

Tia

Tia is a New York-based clinic dedicated to women's health services, including gynecology, wellness and primary care.

"We believe that women’s health is more than your “lady parts.” And that your migraines & your cycle health might just be connected," the company says on its website. "So, we built a cycle, health and wellness tracker that connects with your Tia Care Team to paint a comprehensive picture of your health."

With a Tia membership, patients are able to chat with their doctor, order prescription refills, get digital test results and access their mobile health record.

The company has raised $2.5 million from investors that include Adam Feldman, Arkitekt Ventures, Torch Capital, Homebrew, Combine and Compound.

Who can use Tia? Tia currently accepts most insurance plans from Aetna, Empire BCBS, Cigna, Oscar, HIP, United Oxford and United Healthcare.

Parsley Health

Parsley Health is a primary care service with centers in New York, Los Angeles and San Francisco

"At Parsley Health, we are building a new operating system for primary care medicine—one that combines modern medicine and smart technology with a functional, whole body approach that anyone, anywhere, can benefit from," the company writes.

Members are asked to complete a Parsley Health profile by answering questions about their medical history and current symptoms and then, during their first appointment, they’ll meet their doctor and Parsley Health team for 75+ minutes. A Parsley Health Plan is designed to help them resolve chronic conditions and improve their health, while reducing the need for prescription pills and expensive specialists.

The company has raised $10 million in funding from investors that include Nat Turner, FirstMark, David Gilboa, Neil Parikh, Trail Mix Ventures, The Chernin Group, Mark Hyman and Amplo.

Who can use Parsley Health? Parsley Health offers a monthly $150 plan and a monthly $250 plan. Patients can use a FSA or HSA for their visits. Care may be covered by a insurance provider as out-of-network medical care and many members get up to 70 percent reimbursed. Parsley's app makes it easy to submit for insurance reimbursement.

Crossover Health

Crossover Health is a company that designs and delivers membership based primary health and secondary care services to self-insured employers. It has clinics in California and midtown Manhattan.

"Crossover makes remarkable health possible by connecting the disconnected. We bring people, their doctors, data, and benefits together under one connected system of health, partnering with health activist employers to provide care grounded in outcomes, not payment models. We use data to help keep your population healthy and to get ahead of chronic conditions. We leverage technology to unlock access and expand our impact," the company says.

Members get access to primary care, behavioral health, optometry, health coaching, physical medicine and acupuncture.

It has raised $113.5 million in funding from investors that include Gurnet Point Capital and Norwest Venture Partners.

Who can use Crossover Health? Members whose employers have signed up for Crossover Health

The WELL

The WELL is a membership-based wellness club in New York City.

Members get access to integrative medicine doctors, health coaches and practitioners, along with a full-service spa with steam and sauna, an organic restaurant and vitamin bar, reflexology lounge, yoga and meditation studios, private training gym and a classroom with weekly programming.

"THE WELL is your complete ecosystem for wellness. We bring together Western doctors and Eastern healers to collaborate, developing online content and personalized products and experiences that empower our community to take greater agency for their health. At THE WELL, your health is integrated, proactive and personalized, leading to a more balanced you," the company writes.

The company has raised $14 million in funding from investors that include New Enterprise Associates.

Who can use The WELL? Membership at THE WELL is $375 a month. Membership includes Access to best-in-class practitioners trained in each of WELL's modalities; unlimited access to Club amenities; monthly, personalized one-on-one sessions with a dedicated health coach; unlimited yoga, meditation and movement classes; access to private training gym and personal trainers; curated weekly programming; exclusive promotions throughout the Club.

Heal

Heal is a company that allows patients to schedule house calls with their doctor.

"Heal is your family doctor in your family room. We re-boot old-fashioned relationship-based primary care using innovative technologies that let doctors be doctors. We do so at fair, affordable prices - often covered by insurance - so quality healthcare is almost never out of reach," the company says.

It is available in major regions throughout California including Los Angeles, San Fernando Valley, Pasadena, Glendale and Burbank, South Bay and Long Beach, Orange County, San Diego, Inland Empire, San Jose, Silicon Valley, San Francisco, Berkeley, Oakland and Sacramento. Heal is also available in Atlanta, Washington DC and Northern Virginia.

So far, Heal has made 100,000 house calls and saved patients $62 million in healthcare costs.

The company has raised $71.1 million in funding from investors that include Inflection Capital, Jim Breyer, Fidelity Contrafund, RLJ Equity Partners, Trans-Pacific Technology Fund, Bascom Ventures, Lionel Richie, Paul E. Jacobs and IRA Capital.

Who can use Heal? Heal is covered by insurance, including Medicare, Aetna, Cigna, Anthem and UnitedHealth, or patients can pay $99 a visit.

Maven Clinic

Maven Clinic is a digital clinic that is focused on women and families. The company doesn't operate brick and mortar clinics, but instead allows patients to make virtual visits with their doctor.

"Maven empowers women and families to take care and take on the world with access to high-quality healthcare and modern family benefits for all," the company writes.

Patients get access to over 1,400 vetted women’s and family health practitioners across over 20 specialties. They can book video chats or message practitioners and then pick up their prescriptions, including birth control, at their local pharmacy.

It has raised $42.3 million in funding from investors that include Sequoia Capital, Spring Mountain Capital, 8VC, Great Oaks Venture Capital, Oak HC/FT, 14W, BoxGroup and Female Founders Fund.

Who can use Maven Clinic? Maven is free for individuals. The company also partners with employers and health plans.

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Steven Loeb

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Related Companies, Investors, and Entrepreneurs

Solv

Startup/Business

Joined Vator on June 26, 2019

Something is working in healthcare today–convenient care. This year, roughly 170 million people in the U.S. will receive quality, same-day convenient care on their schedule and on their terms. They’ll visit an urgent care clinic in their neighborhood, walk into a retail clinic at the drugstore or speak with a doctor on a video call from the comfort of their homes.

What’s incredible is that convenient, high-quality healthcare is shifting consumer expectations–today, 3 out of 4 consumers will not choose a doctor who can’t see them within one week. This demand for a better day-to-day healthcare experience now accounts for nearly 20% of ambulatory visits per year. And, it’s causing much of the healthcare industry to take note.

Yet still, lack of transparent, clear information and common consumer technologies makes it nearly impossible for you to feel like you can make a simple or fully informed healthcare decision. Calling around to multiple offices, waiting months for an appointment, spending hours in a waiting room, and struggling to understand your insurance is still very much the norm.

That's where Solv comes in. We partner with high-quality providers across the country who share our goal of making access to high-quality convenient care simple, friendly and transparent for consumers, the way it should be. We equip them with technology that improves the quality of your service and the performance of their practice. For consumers, we get them in front of a provider in just a few taps, by helping them know where they can go, when they’ll be seen, and how much it will cost. We are building a world where we can all access healthcare that is convenient and affordable.

Oscar Health

Startup/Business

Joined Vator on August 7, 2017

Oscar Health is a technology-driven, consumer-focused health insurance startup in the individual and small group markets founded in 2012 and headquartered in New York City. Oscar, the first health insurance company to make telemedicine services completely free for members, uses technology, data and personalized service to guide members through the health care system and empower them to choose quality, affordable care. Oscar’s member experience includes a dedicated Concierge team that proactively reaches out to members to help them with their care, simple plan designs and clear enrollment tools, and a tightly integrated, curated network of first-rate physicians and hospitals. Members can easily manage their care and access their health history and account information through a beautiful mobile and web app experience. Backed by a renowned set of investors and advisors, Oscar currently serves nearly 100,000 individual and small group members in New York, California, and Texas with plans for continued expansion going forward.

One Medical

Startup/Business

Joined Vator on June 26, 2018

Going to the doctor these days can be confusing, inconvenient, and stressful.

We knew it could be better, so we created a new kind of primary care. It’s a place you can go not only when you’re sick, but also when you want to improve your long-term health and wellness. Where the experience is built around people — not paperwork.

One Medical is a membership-based practice focused on making quality care more accessible and enjoyable for all. No more waiting forever in stuffy waiting rooms, being rushed through appointments, or getting lost in the healthcare maze. Our offices have beautiful, calming waiting rooms — not that you’ll spend much time in them. Our appointments start on time, and are longer than average so providers have time to really listen. We’re driven by a shared mission to transform healthcare by designing it around people’s real lives.

Benchmark

Angel group/VC

Joined Vator on June 25, 2013

Benchmark is an early stage venture capital firm focusing in Social, Mobile, Local and Cloud companies that disrupt various industries. Founded in 1995, the firm has offices in Menlo Park and San Francisco, California.

The firm has been recognized for its commitment to open source and is noted for creating the first equal ownership and compensation structure for its partners. General partners are Matt Cohler, Bruce Dunlevie, Peter Fenton, Bill Gurley, Kevin Harvey, and Mitch Lasky.

Cityblock

Startup/Business

Joined Vator on June 26, 2018

Cityblock

Greylock Partners

Angel group/VC

Joined Vator on November 1, 2010

Greylock partners with entrepreneurs to help them build market-leading businesses. Over the past 45 years the firm has worked with hundreds of companies, 150 of which have gone on to IPOs and 100 of which have gone on to profitable M&A events. Such companies include Ascend Communications, CheckFree, CipherTrust, Constant Contact, Continental Cable, Decru, Data Domain, DoubleClick, Farecast, Internet Security Systems, Ikanos, Legato, Media Metrix, Millennium Pharmaceuticals, Openwave, Open Market, OutlookSoft, Polyserve, Red Hat, RightNow Technologies, Success Factors, Sun Edison, Tellabs, Trilogy and Wily Technology. Current Greylock portfolio companies include Cloudera, Data Robotics, Facebook, Imperva, LinkedIn, Palo Alto Networks, Pandora, Picarro, Redfin, Workday and ZipCar. For more information about Greylock Partners, visit our Web site (www.greylock.com) or blog (www.greylockvc.com) or follow us on Facebook (http://www.facebook.com/greylock) or Twitter (@GreylockVC).