The customer service startup that uses AI tools, Gorgias, has raised $14 million in Series A funding
The platform helps free up customer reps and gives them the tools to upsell on Shopify-based stores
Read more...This has been a long time coming.
Email is a mess. As a guy who whose office is his inbox, I’m ashamed to say that I still haven’t figured out how to manage the office. I’m left with endless clutter, important emails unresponded-to, and no way to get a jump on emails that need to go out.
Very soon, gmail users can get a little closer to inbox nirvana. Boomerang for gmail lets you control when you send and receive emails. You can schedule emails to go out at a set time in the future (perfect for managers who want to frontload reminders), and tell gmail to get rid of a received email until some time in the future (perfect for those “great, this will be essential two weeks from now, and I will definitely have no idea where this is at the point” moments).
Generally, I like to poke holes in products. It's too easy to sound like an ad or a shill if your review is too one-sided. In this case, though, my enthusiasm is unreserved. I stumbled upon this review from The Next Web (TNW), I’ve had zero contact with Boomerang (that will change shortly), and I haven’t had a chance to test the product yet, but none of that matters. I have been craving this functionality, and have dug through gmail’s settings and add-ons for precisely these two functions to no avail.
TNW says the integration with gmail’s UI is beautiful and smooth. The only drawback is that it’s third-party, so you can’t get it as a Chrome or Firefox Add-in.
Here are a couple use cases:
Boomerang is created by Baydin, and is currently only available for Microsoft Outlook (for $14.95). you can sign up for the gmail beta here.
Screenshots below are from TNW.
The platform helps free up customer reps and gives them the tools to upsell on Shopify-based stores
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