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New social product integrates content-rich feed directly into Gmail
Google, in an effort to bring the ultimate social experience to Gmail, just announced Google Buzz, a social stream directly integrated into Gmail, alongside the user's inbox.
Buzz, launching today with its own tab under "Inbox" on user Gmail accounts, delivers a stream of content similar in structure to Facebook's own news feed, but it actually has much more in common with FriendFeed.
If you've shared content on any social networking site before, you essentially know how Buzz works. Click in a status update box, type a message, share a link, post a photo, etc., and your update appears in your followers' Buzz streams. Users can share and post content from Flickr, Google Reader, Picasa, Twitter, YouTube, and any other sites, and that content will appear directly in the Buzz feed.
Videos will play right in the stream and photos will open up an elegant photo viewer.
Even more elegant is what happens after a post has entered a stream. In order to cleave the divide between social streams and email, any feedback a user receives on their shared content will appear as a message in the user's inbox. From that message, a user can then see other users commenting and liking the content in real-time, and the user can even respond from that very message in real-time. No separation between email and social stream.
Of course, the biggest problem for any emerging social tool is not how to create an interesting product, but rather, how to get people to start using it.
Google believes it has solved that problem by introducing
auto-following. As product manager of Google Buzz Todd Jackson
demonstrated when he first logged into Gmail for the first time to demo
Google Buzz, the product announced that it had auto-followed over 40 of
Jackson's best friends, something Google determined by looking at
Jackson's frequency of email and chat conversations with various
people. Google has harnessed the power of the immense social network
already at work under Gmail to boost Buzz right to the forefront of
Another problem for social networking sites is the management of privacy: social sites want users to share content publicly, but they also want to empower users to share that same content privately if they so choose. Jackson even noted that the problem causes such a great divide on the Web, that users have resorted to "using one product to share things publicly and one product to share things privately."
Google's solution to this problem is a simple privacy editor. One option allows the user to share the post they're making publicly, meaning the content could go to just about anyone, with the content publishing also to the user's public Google profile. The other option allows a user to make their post private. While other sites, like Facebook, offer similar functionality, Buzz takes the next step by allowing users to share with groups they customize themselves, like "Family" or "College buddies."
On top of everything, users have the option to tell Buzz what kind of content from their followers that interests them. Buzz takes this feedback and, over time, learns to deliver the most interesting content to its users.
Though Buzz is launching today, this is just the very first step for the social product, which may be Google's best effort yet to take up the gauntlet against more-established social sites like Facebook and Twitter.
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