1:1 Interview with Baynote CEO Jack Jia

Bambi Francisco Roizen · October 7, 2007 · Short URL: https://vator.tv/n/69

Jack Jia, CEO and founder of Baynote, talks about how his company's on-demand recommendation technology works to automatically display the best content and products on Baynote's customers' websites. Jack explains how the Baynote recommendation engine taps into the wisdom of crowds to provide recommendations aimed at increasing the number of products purchased, site impressions and/or the number of leads. Jack also talks about Baynote's business model and the rapid growth of his company. To see Jack's pitch for Baynote, click here. To see an interview with Jack in which he shares the lessons he learned in his life as an entrepreneur, click here.

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Bambi Francisco Roizen

Founder and CEO of Vator, a media and research firm for entrepreneurs and investors; Managing Director of Vator Health Fund; Co-Founder of Invent Health; Author and award-winning journalist.

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Baynote provides real-time Product and Content Recommendations & Social Search to websites via an on-demand Web 2.0 service based on the collective wisdom of like-minded peers to increase conversions by 20-200%. It takes an average of six clicks on a Website for a user to find pertinent information through search or navigation. As a result, over 80% of visitors are abandoning these sites and taking millions in potential revenue with them. Utilizing proven research in the social sciences, Baynote combines social understanding with state-of-the-art Web 2.0 engineering to match site visitors with the best products and content available. Baynote’s revolutionary approach uses the Wisdom of Invisible Crowds™ — the implicit, emergent behaviors of website visitors who are unknown to each other and act as anonymous visitors — to guide like-minded website visitors to the most useful content and products. It is currently used by eCommerce sites to increase NET revenues by 20% or more, eMarketing sites to increase lead generation by over 200%, and eSupport sites to reduce the cost of support by as much as 50% while increasing customer satisfaction through self-service. Baynote is a winner of AO100 Top 100 private company award.

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