Vator Splash Oakland

QMi Systems, Inc.

Vator Splash Oakland
All contestants:
QMi Systems, Inc.
Easy as One, Queue, Three
San Jose, California, United States United States
  • Overview
  • Team
  • Activities
Company description

For Restaurants:

QMi is a customizable mobile application for restaurants that manages wait lists, engages customers, and allows customer follow up. Restaurants will be able to increase their revenues and gain valuable customer insights while managing their guests without the overhead of a traditional pager system. 

For End-users:

QMi provides end-users the flexibility to queue for a table at their favorite restaurants while being able to view specials and menus in the convenience of their mobile devices.  



Awards and Mentions
  • 14650_2133
    Most likely to get a follow-on meeting with an investor. Pitches are evaluated after two rounds; first round consists of a 60 second pitch followed by a two minute pitch from those who qualified from first round.
  • Business model

    The Future We See For Tomorrow:

    Over 30 years ago, the queue management industry was revolutionized with the introduction of the pager. Since then, solutions have minimally changed. With Americans spending over millions of hours idly waiting for services (restaurants, DMV, amusement parks, etc.), merchants are unable to engage customers during these opportune moments. QMi leads customer management through three core beliefs:


    • Merchants create customized, branded pages expressing their unique character to every customer.


    •  QMi delivers core service information enabling customers the ability to make more informed and swift decisions.


    • Feedback and comments are collected through QMi, eliminating the need for customers to call an automation or visit a specific website.

    Where We Are At Today:

    QMi’s queue management solution is optimized for the restaurant industry. Being the average American eats out four to five times per week, QMi will be the premier solution for the most queue intensive market. Additional markets will be considered after QMi has established a strong presence its initial market.


    QMi will launch in the next three months at three merchant locations. Ideal customers are small and medium restaurants that have the decision-making ability to try to new solutions and are typically unable to afford the initial costs of traditional queue management solutions, pagers. An incentivized referral program will allow merchants to refer other merchants to sign up for QMi.


    A subscription revenue model provides merchants the flexibility to decide which solution best fits them. Merchants will have access to a self-service portal and will be able to manage their customized pages’ color and content. QMi’s premier service costs is in range of SMS-text notification service competitors:

    • Monthly Subscription of $99.99 per month
    • Annual Subscription with 10% discount


    Competitive advantage


    Q: What's the problem?

    A: Having customers wait without being engaged by the restaurant is currently a lost opportunity. Customers eat out an average of four to five times per week with an average wait time of 22 minutes.

    Q: How does QMi solve that problem?

    A: QMi provides restaurants a platform to delivery content to customers in a branded experience. Content can include specials, menus, food allergies, loyalty programs, and company information.

    Q: What is required for restaurants to use QMi?

    A: QMi Manager is optimized for iOS (iPad & iPod Touch) where it is a standalone systems, that can work in unison with point-of-sales and pager systems.

    Q: Do end-users need to download QMi?

    A: Guests can enter a queue through QMi or be placed on the wait list manually and receive a SMS text notification.  

    Q: Other services provide SMS text notifications - How does QMi take this one step further?

    A: Our competition creates a digital barrier between restaurants and their customers. QMi delivers an experience both robust with information and visually appealing rather than through a limited medium. QMi has the capabilities to work solely on SMS text notifications, but merchants gain deeper customer insights and provide a richer experience with the use of the QMi application.