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Contacts are customers and customers are people. Managing those people in an appropriate way is essential for business. Read More
Typing on a touch screen… well, to put it bluntly, it sucks. It is way too easy to Read More
We are feeling happy to announce a wonderful feature improvment for those customers who are looking for advance Read More
Clearly big bets are being made on companies that can demonstrate an ability to organize, manage, manipulate and Read More
In today’s corporate world, following up and keeping in touch with your customers is one of the building Read More
In the old media days, most prominent journalists worked at large news organizations. Media was disseminated through three Read More
BrightPattern, out of San Bruno, has entered the cloud call center arena with ServicePattern, a platform delivering inbound contact Read More
Roambi, which is changing the way data is displayed on mobile, is seeking to widen its customer base Read More
These days, the average large company has some 100 cloud-based applications running, making it a bit tough on Read More
Attacks that bring websites down have gotten easier to launch and more ruthless these days. The scale and Read More
Online real estate company Trulia has entered into a definitive agreement to acquire real estate SaaS CRM provider Market Leader, it was Read More
We had previously shared about Desk.com integration with Banckle Chat. We are pleased to share this integration has been Read More
If you’ve ever had to be the administrator of your staff’s SaaS applications, you know how tedious it Read More
As the number of smartphone devices being used in the workplace goes up, so does the cost of Read More