Research guidelines you won’t find in a textbook

We meet a lot of people who do user research, but don’t have a research background or extensive Read More

Getting Good Intel: How User Research Can Go Wrong

As we’ve discussed in previous articles, the belief that some research is better than none is not accurate. Read More

Research Recruiters, Your Best Friends

Research is all about people, so it’s important to find the right people when you’re conducting user research. Read More

The challenge of targeting late adopters

We’ve met with several startups recently that are targeting market segments in which there is a lot of Read More

Do’s and Don’ts for Focus Groups

Focus groups have gotten a bad rap over the years as UX research has shifted away from this Read More