Customer service is growing at an immense pace. This has led to various kinds of problems being which Read More
Businesses are facing tough competition these days, and as a result of it, they are ready to do Read More
The telephone is the most important tool to render top-of-the-line support to customers. According to the Forrester research, Read More
Customers are an integral part of a business and no business can survive in this cut-throat competition without Read More
Companies, whether it is small-scale or large-scale, are always looking forward for talented employees to help them grow Read More
Over the course of last few years, companies have been choosing outsourcing services to garner huge profits and Read More
Nowadays, every company works on a standard mathematics of adding better services that will drive huge profitability. Companies Read More
Have you ever imagined that long hold time can frustrate your customers? Or, giving them inappropriate answer can Read More
Background screening has been the most effective technique in investigating the social records, investment claims, and lifestyle of Read More
Nowadays, we completely rely on technology software and tools to accomplish business operations. However, one thing that has Read More
The service industry has radically changed over the last 20 years. The process of handling various forms of Read More
Entrepreneurs in this evolving business world are facing tough competition and setting their objectives to reach the pinnacle Read More
In ever evolving international marketplace, call center industry in India too needs reconditioning on a regular basis. There Read More
For decades, India has been the most preferred outsourcing location when compared to other outsourcing destinations like Philippines, Read More
As the customer preferences are shifting with the fierce competition in the marketplace, call centre companies need to Read More
