Over the past couple days, some Twitter users have started noticing a dramatic evaporation of older tweets from their own streams.
While users who don’t update the site frequently may notice nothing out of the ordinary, active Twitter users (like Leo Laporte, pictured) should find it odd to see something like two really recent tweets followed immediately by tweets from two years ago, and nothing between.
Twitter has acknowledged the problem on the Status blog:
“We are hearing some reports of users missing Tweets in their timeline and profile. They aren’t lost. We’re in the process of restoring them all.”
The service has undergone some pretty major changes in the past few weeks, the one most visible being a new redesign that makes it easier to access extra content from the main user page. Under the hood, Twitter was also completely overhauling the site’s aged search engine to better handle the one billion daily search queries it gets.
Neither of these upgrades should be related to the case of the missing tweets, though.
Twitter has actually set up a help page specifically for this problem:
“Are you missing all your tweets from your Profile page? If so, do not worry, we are aware of the issue and are working with the engineers to resolve this. We apologize for the inconvenience caused.”
If you want to help Twitter recover tweets faster, head over to the Help Center. The support team is gathering information that users post in the comments, namely user info and approximate number of tweets the user thinks have gone missing.
Let’s hope they get this resolved soon.
image courtesy of Search Engine Land.