Critics of cyber communication often argue that the
increase in online social interactions lead to a decrease in
traditional face-to-face exchanges amongst people.
Although some element of
truth exists in this argument, the value and potential of communication through
the Internet is endless. By providing a medium of communication that is both
instantaneous and universally accessible, the Internet has revolutionized
communication and has expanded the possibilities for its uses. One notable use
is that of CareFlash, a service that is utilizing Internet communication to
support people when they need it most.
CareFlash is a service that aims to improve communication
between patients or caregivers and their loved ones during times of health
changes and medical care. The CareFlash ser
vice allows both parties to share
information, emotional support, and regular updates in order to provide
intimacy and strength in a difficult time.
CareFlash enables users to share information by creating a
free Web-based community of patient, caregivers, loved ones, etc. The community
is based around a secure personal Web site where community members post and receive
updates instantaneously, comment on updates, and send supportive messages.
In
order to improve clarity and understanding of the patient’s condition, the CareFlash
service provides 3D medical animations which can be posted on the community
page. The animatio
ns are accompanied by simple narrations in several different languages
which provide further understanding to the community members.
The community Web site also includes an iHelp calendar which aims to organize and delegate responsibilities to caretakers. Through the use of the iHelp calendar, community members can post tasks, volunteer for tasks, and send notification and reminders. Finally, CareFlash also provides a Public Forum, where users can interact with individuals of the entire CareFlash community sharing a similar experience. Through the use of developed online communication, the CareFlash service provides intimacy, comfort, and emotional support for those going through a difficult time.
Similar to many recent internet-based services, the success of
CareFlash relies almost entirely on the growth of its community. By offering
organization and improved communication to people going through a time that is
often characterized by feelings of helplessness and isolation, CareFlash
promises to relieve some of the pains associated with medical uncertainties.
One concern about the CareFlash service is whether individuals going through
such hard times will have the motivation and drive to figure out how to work
and set up this unfamiliar service.
Nonetheless, CareFlash’s intention to aid people
during their time of need is laudable. It will be interesting to see how the community
of CarFlash evolves as CareFlash continue turning communication into peace of
mind.
(Editor’s note: CareFlash will be part of our upcoming VatorBox segment. If you have any questions we should raise, please post in the comments.)
