Inside Sales Representatives

Position Description

This is a full-time high income potential career position that comes with professional on-site training. As an inside sales representative you are responsible for forging the expansion of the corporate account base while maximizing your personal earnings.

• Computer Literate & Internet Savvy.
• Professional and Polished Demeanor.
• Exceptional Interpersonal, Critical Thinking and Communication Skills.
• Effective Phone Presence.
• Professional, Confidence-Inspiring Personality.
• Excellent Written and Verbal Communication Skills.
• Strong Work Ethic with a "Make It Happen" Attitude.

Position Requirements

• Strong Commitment to Our Corporate Values.
• Minimum 6 Months Quota Driven Sales Experience Preferred.
• High Energy.
• Positive Attitude.
• Ability to Manage Work Flow.
• Ability to Work in Fast Paced High Energy Environment.
• BA/BS Degree Preferred.
• Excellent Written/Verbal Communication Skills.
• Prior Experience in Inside Sales is a plus.
• Prior Experience in Online Advertising Sales a Plus.

Regional Sales Managers

Position Description

Provide leadership in the direction and coordination of activities for Inside Sales Department to ensure successful achievement of goals and targets within the policies, procedures, and ethical standards of the company.

• Analyze, recommend, develop, and implement programs to successfully achieve sales and marketing plans through Inside Sales.
• Manage personnel activities of department, such as recruitment, hiring, performance evaluations; and salary, policy, and procedures administration.
• Manage department workload monitoring and balancing.
• Attend tradeshows, training, and other customer related activities as requested.
• Establish and evaluate monthly efficiency metrics to insure customer satisfaction and department efficiency.
• Direct the outbound calling and online communications programs.
• Provide support and endorsement of new employee training programs as well as career progression training programs.
• Ensure fiscal responsibility as it relates to forecasting, preparation of budget requests, and operating costs of department.
• Devise and implement programs that encourage continual growth and process improvement of techniques used to service the customer base.
• Submit required reporting and documentation activities in a timely and accurate manner.
• Assist with any special projects and/or additional duties as assigned by the Director.
• Interface with other internal organizations to assure processes are followed and issues resolved for customers.
• Champion customer issues, monitoring ongoing case status and reviewing open and closed cases with customers.

Job Requirements

• 5 years of direct B2B sales experience.
• 3+ years of experience as a direct inside sales representative.
• 3+ years of inside sales management experience in outbound direct sales.
• Experience selling technology based solutions.
• Proven ability to motivate others, build successful teams and a willingness to promote strong sales skills.
• Proven track record of consistently achieving sales targets on a daily, weekly, monthly, quarterly, annual basis.
• Strong verbal and written communication skills.
• Strong interpersonal skills is essential.
• Excellent external and internal customer communication skills.
• Proven resource management skills.
• Highest level of integrity and professionalism.

Client Service Representative

Position Description

At DotNext, we understand that our clients are the reason we're in business. The people who provide our clients with first-rate service deserve the richest rewards we can offer, including industry-leading benefits: medical/dental/vision from day one, paid vacation and holidays, and much more. If you're ready to make the most of your talents then please contact us.

• Provide timely and accurate information to incoming client order status and product knowledge request.
• Process client orders/changes according to established department policies and procedures.
• Provide timely feedback to management regarding service recovery or client concerns.
• Partner with customer service managers to meet and exceed client service expectations.
• Perform other duties as assigned.

Job Requirements

• High school diploma or equivalent; additional post high school education preferred.
• At least two years of customer service experience.
• Knowledge of Microsoft Office Products as well as an intermediate level working knowledge of Photoshop.
• Excellent interpersonal skills with a strong phone presence.
• Detail oriented with good organizational skills and ability to prioritize tasks.
• Effective problem solving skills.
• Excellent oral and written communication skills.
• Ability to perform expedient follow-up on all assignments.

Project Manager

Position Description

The IT Project Manager forms a key part of our client's IT Project and Portfolio Management department. The position is responsible for ensuring the effective and efficient management of the project stage gate process and project quality program. IT Project management involves directing and monitoring all end-to-end aspects of project planning. This includes design, scope management, coordination of team assignment and mobilization, direction and coordination of work efforts, management of overall project deliverables. The IT Project Manager will also provide status updates and reporting, quality reviews and issue identification, and escalation and resolution for the delivery of these capabilities. This role provides enablement and focus on quality of project delivery.

Position Requirements

• Bachelors Degree.
• Proven examples of managing web based projects.
• Must have examples of managing projects from requirements through deployments.
• Familiar with SDLC.
• Excellent communication and presentation skills.

Responsibilities Include:

• Responsible for gathering requirements and writing functional specifications.
• Research and present new technologies to be implemented in future features.

Network Engineer

Position Description

• Plans and assists in network design and manages the implementation of data network infrastructure components and coordinates the development and maintenance of procedures, specifications and standards.
• Evaluates, tests, recommends, and implements specific network solutions.
• Manage assigned network related projects.
• Perform engineering, design and technical support for customer and internal networks.
• Provide skills-transfer to peers within Network Engineering as required.
• Schedules and coordinates installation and maintenance of software/hardware on the network and ensures compatibility of all communications and computer hardware/software.
• Investigates and resolves problems, inefficiencies, and network performance.
• Provides planning and technical support to determine network business needs throughout the company.
• Participates in ensuring that customer requests via the ticketing system are managed to closure.
• Complies with all standard internal controls and processes. Participates and follows all processes as defined.
• Delivers results in support of achieving the organization's Service Level Agreements.
• Support the following network functions at a senior level.
• Manages network projects related to technology pilots, conversions, implementations, etc.
• Provides engineering, design and technical support for customer and/or internal networks.
• Analyzes network performance and makes recommendations for improvements.
• Plans and implements maintenance, modifications and enhancements to the network.
• Coordinates network changes with affected departments.
• Maintains high level of expertise on current and emerging technologies.

Position Requirements

Education:

• Bachelor's degree in Computer Science or Engineering, or equivalent technical experience.
• Prefer CISCO certifications such as CCNP and CCIE.

Experience:

• Prefer 8 years of related network experience.
• Project management experience.
• Diagnostic experience with a variety of protocol standards.
• Knowledge of a variety of network management tools, test equipment, circuits and modems.
• Knowledge of Operating Systems such as WindowsNT, Unix (AIX, Sun OS, Linux) and/or OS/2.
• Excellent interpersonal, organizational, customer service and communication skills.

Sr. Network Engineer

Position Description

The position of Senior Network Engineer requires an individual with experience in design, implementation, support, and management of complex data and voice networks. This position entails leadership in the design of future networks as the company grows, including product evaluation, testing, participation in product development, and in-depth troubleshooting. Interaction with other teams within the company for a variety of company initiatives will be required.

• Ensure that all appropriate accounting entries have been made in a timely and accurate manner including Relocation, Catalog, Advertising, Travel, Utilities, etc.
• Analyze the balance sheet and income statement accounts to explain and identify business reasons for variances.
• Responsible for ensuring that proper accounting guidance is followed.
• Provide support, as needed, for the development of the annual plan preparation and interim forecast.
• Prepare the detailed close packages containing financial statements schedules and analysis.
• Document procedures and identify best practices when possible.
• Respond to ad hoc reporting and analysis requests on a timely and accurate basis.
• Cross-train with counterparts.

Position Requirements

• A minimum of a Bachelor of Science degree in Electrical Engineering/Computer Science is preferred.
• The candidate must have a minimum of 5 years of experience in Internetworking.
• CCIE certification preferred.
• 3 years of Network Design Experience, medium to large-scale network design skills and Inter-network troubleshooting experience.
• 2 years of experience with Cisco products such as CRS, 7600, 6500 and IOS-XR software.
• Knowledge in IP internetworking - MPLS VPN, IP routing protocols (OSPF, BGP, ISIS), Quality of Service (QoS), IP multicasting.
• Experience with LAN switching protocols and Security components such as MARS, Cisco PIX Firewalls, Cisco ACL and IOS based security functionality.
• Familiarization with transport protocols and Technologies such as SRP/DPT, RPR (802.17), ADMs and DWDM systems.

Software Engineer

Position Description

Candidate will work in a fast paced development environment to create application code in a Microsoft Windows environment using primarily C# .NET and ASP.NET. Candidate will work with a small team of other developers, both local and at remote locations. Candidate must have strong interpersonal skills.

• C# / ASP.NET Developer.
• Must have at least 3 years of C# and ASP.NET experience.
• Responsible for ensuring that proper accounting guidance is followed.
• Must have at least 3 years of SQL Server database experience.

Location: Pleasanton, CA

Salary: Based upon experience

Sr. Software Engineer

Position Description

Essential Duties and Responsibilities for the Sr. Software Engineer:

• Develop C# applications using Visual Studio 2008 and .NET 3.5.
• Attend daily SCRUM meetings and other planning and/or team meetings.
• Work closely with Project Managers and/or Dev Leads.
• Mentor/Help other engineers on the team.
• Will be required to perform other duties as requested, directed or assigned.

Position Requirements

Education and Experience Required for the Sr. Software Engineer:

• Bachelor's degree in Computer Science or related field, or equivalent experience.
• 8-12+ years developing windows applications.
• At least 2-3 years experience with C#.

Job Knowledge, Skills and Abilities Required:

• Strong understanding and experience with object oriented design principles.
• Demonstrated knowledge of threading, events, delegates, etc.
• High volume/transaction experience a plus.
• Strong knowledge of SQL and relational databases.
• Performs well in a dynamic environment and excels at learning new technologies.
• Code repository skills required.
• Excellent Verbal/Written communication skills.
• Proven troubleshooting skills.
• Experienced in proposing and executing solutions to existing problems.
• Excels at developing and following best practices including team based processes.
• Ability to estimate time on tasks and complete them accordingly.