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Drue Kataoka
Palo Alto, California, United States
Member since: November 30, 2007
Palo Alto, California, United States
Member since: November 30, 2007
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Drue's comments (2)
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I think sales for Rockstar energy drinks just went up :)
on QLess - line management that's worth a look (November 04, 2009)
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Great review, Bambi. Qless is a clever name. I agree with Raj that energy level is important. It's amazing how much impact the first five seconds of a presentation can have.
People seem to have even less patience for waiting if they are watching a video.
Good point Jeff. I also believe the timing and nuance can be imported from a serious study of music.
Nice use of graphics in this video to underscore the ideas.
on QLess - line management that's worth a look (November 04, 2009)
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