MySpace 'Peanut Butter' manifesto

CEO Van Natta admits MySpace lacks focus and brand identity


Technology trends and news by Bambi Francisco Roizen
July 16, 2009 | Comments (5)
Short URL: http://vator.tv/n/96b

5

 MySpace CEO Owen Van Natta and his team are trying to turn the social networking has-been into something new and improved.

The first order of priority is to accept that it needs to zero in on an identity... any identity. 

Van Natta sent a memo to employees (first published by TechCrunch), saying that MySpace users didn't know how to refer to the site and that the pioneer social network is so loosely integrated and cluttered, it's confusing. 

The memo is not quite as harsh on MySpace as "The Peanut Butter" Manifesto, written by ex-Yahoo executive Brad Garlinghouse, was on Yahoo. But Van Natta highlights similar problems. MySpace (as was Yahoo when Garlinghouse wrote this in 2006) has lost its focus.

Myspace needs to feel like a "platform" and not "15 sites loosely-stitched together," wrote Van Natta. 

"As I’ve said before, simplifying and unifying our site is fundamental to our success going forward. MySpace should feel like one platform - not 15 sites loosely stitched together. We consider our diverse content offering a strength but too many logos and disorganized verticals makes the site difficult to navigate and creates confusion about our brand identity. Our users don’t know if we’re a social portal, a music site, or an entertainment hub. In the last week, we’ve made some small but meaningful site changes that will lay the groundwork to provide more clarity on our brand and business. Unifying MySpace is critical to how we define ourselves to the world. We’re beginning to start this process and I’d like to introduce two major hires to the product organization."

The two hires are Katie Geminder, coming in to be SVP of User Experience and Design, and Mike Macadaan, who will be VP of Product.

Here's the memo:

Hi everyone,

As we continue to evolve our organization there are some changes I’d like to update everyone on.

After nearly two years of managing MySpace’s product organization, SVP of Product Tom Andrus has decided to explore other opportunities. During his tenure at MySpace, Tom brought a level of professionalism to the product organization and established a true discipline of product management. He helped create a dynamic, top notch team of product talent responsible for managing one of the biggest platforms on the planet. I personally appreciate all the support that Tom has given the new management team and look forward to welcoming new talent to compliment the tremendous group we currently have in place. We expect to see incredible things from Tom and wish him the best in his future plans.

After more than three years running MySpace’s international business, MD and SVP of International Travis Katz has decided to leave the company to pursue entrepreneurial opportunities. Travis joined News Corp in 2004 and was one of the principal authors of the company’s digital strategy, which led to the creation of Fox Interactive Media and the acquisitions of MySpace and IGN among other sites. In February, 2006, Travis joined MySpace to lead the company’s international expansion, and under his leadership, MySpace grew its international user base from 12 million to more than 60 million active users. Travis leaves as a friend to MySpace and to the executive team - we wish him and his family the best of luck in future endeavors. Travis will remain with the company through the end of August to help with the transition.

International will continue to be a major priority for MySpace going forward and I’m proud to announce that Rebekah Horne – formerly our GM of Europe and Australia – will be taking over as MD and SVP of International. During her tenure at MySpace, Rebekah has done an incredible job inspiring and leading teams across Europe and the rest of the world. Rebekah spent last week in LA working with us on strategic planning and this week I plan to join her in London to meet with our leadership team in Europe. Please join me in congratulating Rebekah on her new role.

As I’ve said before, simplifying and unifying our site is fundamental to our success going forward. MySpace should feel like one platform - not 15 sites loosely stitched together. We consider our diverse content offering a strength but t oo many logos and disorganized verticals makes the site difficult to navigate and creates confusion about our brand identity. Our users don’t know if we’re a social portal, a music site, or an entertainment hub. In the last week, we’ve made some small but meaningful site changes that will lay the groundwork to provide more clarity on our brand and business. Unifying MySpace is critical to how we define ourselves to the world. We’re beginning to start this process and I’d like to introduce two major hires to the product organization.

Please join me in welcoming Katie Geminder, our new SVP of User Experience and Design. Katie began her career designing user experiences at Amazon, where she led large cross-functional and customer experience initiatives including the Amazon.com Kitchen Store, Target.com, and the Amazon Services e-Commerce platform. Since then she has worked for top online and technology companies including Apple and Facebook. For Katie, great user experience and design lives at the convergence of product, engineering, and design. A great user experience is dependent on two things, a clear and concise vision augmented by user feedback and the collaboration of business, product, technology, and engineering teams.

Improving our product interface is a major component of creating an exceptional user experience. With that, I’d like to welcome Mike Macadaan as our new VP of Product. Prior to joining MySpace, Mike served as Vice President of User Experience at the start-up publishing network Tsavo Media. Mike is a fixture in the start-up scene as the founder of Twiistup, an industry standard startup showcase. At AOL, Mike led the team responsible for creating Magnet, the company’s groundbreaking first effort at personalization and behavioral targeting, which gave AOL an in-depth look at the needs of their users. At MySpace Mike’s job is to push, inspire, and lead the product organization. He’ll be responsible for developing next gen experiences that will reset the growth for MySpace.

Finally, we’ve spent the last few weeks designing a framework that provides tremendous clarity to the way in which our product and technology teams will be working together moving forward. Next week, Jason and Mike are going to walk employees through the new team structure of our technology and product group. I appreciate the input from everyone across the company that has helped develop this architecture.

Thanks,
Owen

(Image source: thekeyinfluencer.files)

5 comments

Emil Khalikov
Emil Khalikov, 247 days ago
Myspace lost its momentum. A lot of my college friends closed/abandoned their myspace accounts. Facebook attracts more educated and mature crowd; the owners of myspace need to come up with good incentives to get that crowd back to myspace.

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Bambi Francisco Roizen
Much like Yahoo, Myspace did lose its momentum. Unfortunately, if it follows the storyline of yahoo, it'll take a long time for the once-leading social network to win over its former users. If you consider what Microsoft did with Bing, there's a lesson to be learned about what it takes to get back momentum or become relevant again - emerging with an offering that's uniquely different, even if it's just appearances. Today, my homepage is "Bing" because I love the photos. It's a nice way to start the day.

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Ronny Kerr
Ronny Kerr, 247 days ago
In my opinion, Myspace's best bet is to cash in on the power of its Music pages. No matter how big or small a band is, searching for their name on Google always returns a Myspace Music page in the top 5 results. That's not insignificant. By focusing on those pages--improving the basic audio player, reducing clutter, making it all-around a better place to share information about a band--Myspace could really blow up.

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Jessica Washington
Jessica Washington, 244 days ago
Quality versus quantity is a key factor here. MySpace is like a popularity contest rather than providing useful resources and share the quality of life with friends and family. Although MySpace is still attracting younger users which will most likely to grow out of it. I do agree with Ronny...MySpace can really enhance the Music section both UI and technology to feature and host more valuable resources to share.

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Pierre Coupet
Pierre Coupet, 237 days ago
<div align="left">"The first order of priority is to accept that it needs to zero in on an identity... any identity." is well said or paraphrased by Bambi.</div> <p></p> <div align="left"> In line with that statement, MySpace can indeed reclaim, if not eclipse, its former position as the leading social network of its time by focusing on re-establishing itself as THE place for social networkers to go in order to learn HOW to leverage the power of the social network to their individual or collective benefit.</div> <p></p> <div align="left"> The reason social networkers eventually abandon these social network platforms is due to a lack of "ultra premium content" instead of a lack of fancy tools and widgets. For social networks, the message of that "ultra premium content" to its members must be centered and focused on "How to Virtual Organize Your Social Network" in order to leverage the power of the social network to your individual or collective benefit. </div> <p></p> <div align="left"> I have been articulating and sending out that message loud and clear, to both social networks and social networkers who either want or care to hear it, through 2 year-round Global-Web-Media-Teleconferences: 1) Content Monetization Strategy for Social Networks, and 2) How to Virtual Organize Your Social Network. </div> <p></p> <div align="left"> The idea behind that strategy is simple. It's not enough to provide the technology since that is only One Side of the Coin. The Other Side of the Coin is learning how to make effective use of the technology for the benefit of the social networkers. Once you satisfy the needs of your members with a 2-Sided Coin through this "unifying theme" and knowledge, your success is guaranteed. </div>

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