• September 25, 2009

The cardinal sin of community management

How to listen to the joys and despairs of a community growing around your product

• July 28, 2009

The principles of product-development flow

Complete more cycles of learning to generate more information in each cycle

• June 25, 2009

Pivot, don't jump to a new vision

Place one foot in the past, and place another in a new possible future

• June 16, 2009

Why continuous deployment?

It encourages learning and teams that deploy it get faster over time

• June 11, 2009

Data blindness

It's a disability that many people find refreshingly comfortable

• June 10, 2009

It's a startup, not a spreadsheet

Startups require a constant balancing act between execution and learning

• May 19, 2009

Fear is the mind-killer

Fear-reduction strategy: Reduce consequences; fear early, fear often

• March 31, 2009

Cash is not king

What matters most is the number of iterations the company has left

• March 25, 2009

The metrics and levers of engagement

Get customers to see your service as the No. 1 source for a given category

• March 17, 2009

When should startups launch?

Don't launch; resist the urge

• March 10, 2009

Employees should be masters of their time

This startup rule requires radical transparency, but results in alignment in thinking

• March 2, 2009

Mr. President, please teach kids programming

Entrepreneurship is the future strength of our economy

• February 12, 2009

You buy virtual goods

Even if you know it or not, you are buying virtual goods

• February 10, 2009

Achieving a failure

Shadow beliefs have a common theme: a lack of reality checks

• February 6, 2009

Three fremium strategies

You can reach for all scale of a free service, and still make money