First World problem: Amazon releases buggy app update

Amazon has fixed the update, but not before lots of people saw all their stuff deleted

Technology trends and news by Faith Merino
February 27, 2013
Short URL: http://vator.tv/n/2dcb

I’ve said it before, but the Kindle iOS app saved my life. It wasn’t uncommon for me to have to drive my kid around for hours to get him to fall asleep, and once he did, I usually parked the car and caught up on my reading. (What’s up with parenting being all time consuming and whatnot?) But I didn’t always remember my Kindle. But wait—all my books are on my phone! And then I remembered that I live in the richest nation in the world, so these are the things that I live for. 

Amazon ran into a little snafu this morning when it’s newly released Kindle app for iOS was screwing up everyone’s settings and erasing all of their movies and books.

Not a huge deal—you can, of course, upload all of your books, magazines, and movies from the cloud, but you’ll still have to go back in and resave all your settings, which have also been wiped away. Consequently, Amazon posted a warning on its own iTunes page warning users of the bug and recommending that users refrain from installing the update for the time being.

But alas, it wasn’t soon enough to save this reviewer, who lamented:

“Thank you, new update, for erasing all of my saved settings. Now I have to go through my hundreds of books to find the ones I haven't read and change all of my screen settings.”

Hey, reviewer: props on the super snotty sarcasm. I bet Amazon feels like shit now.

Amazon has since released a new update that solves the problem of users getting deregistered and losing all their stuff. But it wasn’t soon enough for this guy:

“The update deleted all books from my iPad, and I had to register again, creating a second name for the same iPad. It’s like starting all over again. Now I have to upload over 130 books from the cloud.”

Something tells me this isn’t the first time this guy has complained about a First World problem. 


Image: fwallpapers.com

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