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Facebook doesn't care how many clicks an ad gets

Social media giant to use controversial Datalogix partnership to see if ads translate into sales

Technology trends and news by Steven Loeb
October 1, 2012 | Comments
Short URL: http://vator.tv/n/2a8b

Until recently advertising on Facebook was always a problem. Sure, the company made most of its of money off of it, but it had trouble attracting high profile companies. Facebook even had to suffer the embarrassment of having General Motors pull its ads off of the social network just days before its IPO because of how ineffective they were.

Facebook has recently come up with all sort of clever ways to capitalize on advertising, especially on mobile, by running ads on News Feeds, and creating their own advertising network, but they will be making most of this money off of developers, not major companies. The question becomes: Can brand advertisers be convinced that putting money into Facebook is actually worth it?

Facebook certainly wants to convince them that it is, and so it is getting ready to unveil data at IAB’s MIXX event Monday, which it says will change the way it measures the effectiveness of an advertisement for brand marketers, Reuters reported Monday.

Instead of focusing on the number of clicks an ads gets, Facebook will argue, there are other methods to determine if the ad was worthwhile, including how the an ad translates into actual sales. 

Facebook will use its partnership with Datalogix, a company which purchases data based on retailer loyalty cards, whose information is kept in a database. Datalogix can cross reference who has seen an ad on Facebook with who used their loyalty card to buy a product to determine how many actual sales were generated by the ad, instead of just how many people clicked on it.

"We ended up in this world where the click is king," Brad Smallwood, Facebook's head of measurement and insights, told Reuters, but that only works for some advertisements, such as the direct response ads Facebook runs, but not for brand advertisers.

Essentially, Facebook has found a way to determine the exact number of times a person needs to see an ad for it to be effective, and can then control how many times a users sees it.

Facebook needs to reassure brand advertisers that it is worth advertising on the website, as growth estimates for the company's advertising properties are dropping. According to a revised forecast from market researcher eMarketer in August, Facebook will barely break $5 billion in revenues for the year.

A majority of the money, around $4.2 billion will come from advertising, while the remainder will come from payments and other revenues. The revenue estimate is down $1 billion from the firm’s estimate from last February.

The partnership between Facebook and Datalogix was first reported by The Financial Times last week, and immediately caused an uproar.

Privacy groups, such as the Electronic Privacy Information Center (EPIC) and Center for Digital Democracy (CDD), wrote letters to the Federal Trade Commission requesting that it investigate whether or not Facebook is violating its pledge to obtain consent from its users before it shares their information.

"In spite of the consent order, Facebook is allowing Datalogix, a consumer-analytics firm, to match the personal information of Facebook users with personal information held by Datalogix to track Facebook users’ offline commercial activity," representatives from EPIC and CDD wrote in the letter to the FTC. 

Facebook advertising

Facebook has been working hard lately to increase its revenue from advertising, which is not surprising given how much of its money it makes from that one area.

In its most recent quarterly report, its first as a public company, Facebook’s advertising grew 28% year-over-year to $992 million. In total, advertising revenue accounts for 84% of Facebook's total sales.  

To capitalize, the company confirmed in September that it would be creating a system where its formerly free Offers program would suddenly cost businesses money if they want to run the offers in user News Feeds.

Only a few days before that it was announced that Facebook would be creating a its own mobile advertising network to increase revenue from advertising. The network would use data it has collected on its users to advertise on third-party apps and websites.

In June, Facebook began running sponsored stories on Zynga.com, based on activity that had been shared on a user’s Facebook page, and in August Facebook’s introduced new mobile ads for apps, which allow app developers to advertise on News Feeds on Facebook’s mobile app.

These ads are made to look like suggestions, or recommendations, for what a user may like. For example, the ad may come under the header "try these games." Once a user clicks on one of the ads, or suggested apps, they will be redirected to either the iOS App Store or to Google Play to purchase that app.

(Image source: http://www.cnetfrance.fr)


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