Company description
viagogo is an online ticket exchange that allows people to buy and sell live event tickets in a safe and guaranteed way.
viagogo's mission is to bring efficiency and transparency to what has traditionally been a murky market place, thus allowing consumers to buy and sell tickets in a safe and guaranteed way.
At viagogo, every transaction is guaranteed. To support this, we offer full ticket tracking, managed logistics and live customer service support.
* Buyers: Once you purchase a ticket or win an auction and receive a confirmation email from us, viagogo makes sure that you receive your ticket on time for the event. If a problem arises and you do not receive your ticket, viagogo will provide similar or better tickets at the same cost.
* Sellers: We collect the money once the purchase occurs so we can make sure that you get paid.
viagogo takes security very seriously - all transactions are safe and secure. We use the most up-to-date SSL encryption technology to protect your personal and transaction information.
Team
Eric H. Baker (CEO):
Eric H. Baker is the Founder and Chief Executive Officer of viagogo.
Prior to viagogo, Eric founded StubHub.com, the leading U.S. online secondary ticketing company for live events. Eric originated the StubHub concept and took StubHub from an idea on a sheet of paper to a rapidly growing, profitable business that has revolutionised the way that fans buy tickets in the secondary market. As founder and President, Eric developed the concept and business plan and was primarily responsible for sales/business development, strategic planning, financing, and public relations.
Prior to StubHub, Eric was an associate with Bain Capital, a private equity firm based in Boston. At Bain Capital, Eric focused primarily on technology leveraged buyouts. Prior to that, Eric worked at the management consulting firm McKinsey & Company, where he focused primarily on the Internet and electronic commerce issues. Eric graduated Phi Beta Kappa from Harvard College (’95) and received his MBA at Stanford Business School (’01).
Eric has been quoted in publications including The New York Times, The Wall Street Journal, Time Magazine, Business Week, and The Sports Business Journal. Eric has also appeared on broadcast outlets including CNN, MSNBC, CNBC, ESPN, Fox, and National Public Radio.
