The company welcomes new investor Highland Capital Partners
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Company description
thredUP enables customers to extract
maximum value from their closets by matching their high-quality used clothes
with the preferences and changing sizes of others in a robust peer-to-peer
network. With an easy-to-use interface (no bartering, no auctions, no hassle)
and Netflix styled pre-paid envelopes, thredUP is the first recycler + personal
shopper combination, ever.
Team
About the Founders James Reinhart, co-founder, is a serial entrepreneur and recent
graduate of the Harvard Business School and the Harvard Kennedy School. Prior
to HBS/HKS, while working in the Bay Area, he helped build one of the nation’s
premier public schools, Pacific Collegiate School – recently named the #3
school in America by US News & World
Report. After Pacific Collegiate, he started Beacon Education Network, a
charter management & school turnaround organization, with a one million
dollar seed grant from Netflix CEO Reed Hastings. Oliver Lubin, co-founder, is currently the Marketing Technology Manager
at Foley Hoag LLP. Over the past two years, Oliver has stewarded the launch of
multiple websites for the firm. Oliver earned a M.S in Healthcare Technology Management
at Marquette University. He has worked in marketing and technology consulting
for the past six years and holds a degree in Computer Science from Boston
College. Chris Homer, co-founder, a recent graduate of the Harvard Business
School, worked at Microsoft from 2005 to 2007 and helped grow the reach of the
company’s mid-market, live-event sales group. He was a key member of multiple
major product launches, delivering mid-market focused presentations at the
Windows Vista, Office 2007 and Microsoft CRM 3.0 launch events.Chris has a B.S in Engineering from
Princeton University.
Business model
How does thredUP make money? 1) We sell the envelopes at 48% gross margins; 2) By Q1-2010, we will offer
premium services so that members can get even more precise with their thredUP
preferences; 3) By Q3-2010, we will sell targeted advertising based on the
robust data and usage patterns we will have collected from our users.
Competitive advantage
What other people don’t seem to get… Non-consumption in the used-clothing
space is not about price, it’s about convenience. No matter how cheap it is, if
you have to battle crowds and lines it’s not worth it. No matter how cheap it
is, if you have to bid many times in an auction or go to the post-office, it
stinks. thredUP’s model – supply driven consumption and Netflix-like pre-paid mail
service – solves the problem uniquely by eliminating these barriers to
consumption. When it’s just as easy to thredUP as it is to “put stuff in
storage,” “spring clean”, or “closet rationalize” consumers will pay.
Our particular competitive
advantage works on two dimensions. First, thredUP is a network-effects driven
business. Scale matters. Being first in a non-consuming market means we can
lock-in customers with a great experience (and a trusted name) and keep out
imitators who will lack sufficient scale to jump in.Second, thredUP is not a mousetrap. The key advantages are
in scale, service and price. We will be well-positioned to respond aggressively
to anyone who attempts to compete with us on these dimensions.