playence (www.playence.com) is a provider of intelligent solutions for contextual multimedia annotation, search, browsing and enrichment. Our solution allows to land a search at the exact second a word is being pronounced in an audio or a character appears in a video stream. playence’s technology is able to process natural language queries and exploit the context of the user’s request, to better match information needs, with the videos, audios and text assets in the repository. This technological improvement, results in better information access while reducing operating expenditures.