Company description
LoyaltyMatch OnDemand is a SaaS loyalty and engagement platform, which makes it easy for brands to increase user loyalty and engagement holistically across social, web, mobile, instore, and machine experiences. Using LoyaltyMatch’s loyalty mechanics, brands can reward users for real-time actions while at the same time driving user behaviour, achieving specific business goals, and measuring and optimizing user engagement.
LoyaltyMatch OnDemand is the first loyalty platform to offer companies with the ability to gamify and integrate Facebook, Twitter, Pinterest and other social loyalty streams, web activities including reviews, comments or referring a friend, or mobile checkins or purchases, with offline activities including purchases or attending an event. LoyaltyMatch OnDemand allows companies to collect and update a consumer’s actions in real time providing marketing teams with the tools and data needed to provide their customers with options that could influence what they buy. LoyaltyMatch OnDemand helps our clients influence customer purchases by turning browsers into shoppers and shoppers in to buyers and buyers into loyalists.
We differentiate our solution by offering an integration bus providing clients with a simple and elegant way to integrate both on and offline touchpoints. A pure omni channel experience. We also include features to maximize their social presence with our social loyalty connectors (www.social-loyalty.com).
Our clients value our ability to integrate disparate data sources and seamlessly combine the processes into a holistic view of the customer. Our solution has often been described by clients as EAI meets loyalty mechanics. The end result is an ability to provide the tools to increase the consumer engagement to purchase cycle. Allowing clients to communicate with customers more intelligently and delivering relevant, engaging experiences across channels. A solution to one of the highest potential areas for returns, nurturing existing customer relationships more carefully.
Our clients include Clarins, Norton by Symantec, Legends Resorts, IMP Entertainment and others.
Team
Brad Ball-Cofounder, CEO, president
Michael Ben-CFO
David Howatson-VP, Business Development
Mike Ball-CTO
Bill Warelis-VP, Marketing Services
Ross Goodwin-VP, Professional Services
Business model
Competitive advantage
We differentiate our solution by offering an integration bus providing clients with a simple and elegant way to integrate both on and offline touchpoints. A pure omni channel experience. We also include features to maximize their social presence with our social loyalty connectors (www.social-loyalty.com).
Our clients value our ability to integrate disparate data sources and seamlessly combine the processes into a holistic view of the customer. Our solution has often been described by clients as EAI meets loyalty mechanics. The end result is an ability to provide the tools to increase the consumer engagement to purchase cycle. Allowing clients to communicate with customers more intelligently and delivering relevant, engaging experiences across channels. A solution to one of the highest potential areas for returns, nurturing existing customer relationships more carefully.
Investors