All contestants:
theDKWT
Location: London, MI9, United Kingdom United Kingdom
Founded in: 2009
Stage: Not applicable
Number of employees: 6-15
Profitable year: 2011
Short URL: vator.co/dkwtechnik
Followers (4)

theDKWT

The way IT should be
Startup/business
United Kingdom United Kingdom
http://www.theDKWT.com
About
Activities
Video/documents
Company description

Rewriting the book on Tech Support. We have the technology to create, staff and manage IT Departments instantly.

Our Virtual IT Department Management software (Techshare v1.6) combines the ease of use of Facebook with the power of  project management and  helpdesk tools.

We round out our offering by developing our Tech4orce  consisting of 1000’s of pre-qualified Engineers.

DKWTechnik relies heavily on over 15 years of IT support experience. We bridge the gap between traditional support and social networking with our products.

We are in the beginning stages of a massive overhaul of the way IT services are delivered. The Tech Support Revolution begins now!

vGiving  IT support,Recruiting and Governance an update to version 2.0

vWe are creating software to facilitate a Global IT Department unlike anything in existence.

vAfter focusing heavily on R&D, we are  poised to mount a Global marketing campaign.
v
vOur Virtual IT Department Management software combines the ease of use of Facebook with the power of  project management and  helpdesk tools.
v
vWe round out our offering by developing our Techforce  consisting of 1000’s of pre-qualified Engineers.

Team
  • Daniel Ketter
    Daniel Ketter | Team member
    Daniel Ketter - President|Founder  at DKWTechnikwas born an Entrepreneur (some say he charged admission to his own birth). He started his first business at age 14. At age 16 he co-founded a record label UHM records. At age 19 he helped create...
Business model

Techshare Answer Edition provides the answer to one computer issue for $50
Techshare Community Edition is a $25/month subscription. This gives access to Techshare and 2 hours of Desktop support. Additional support is provided at a 20% discount.
Techshare Hosted Edition is $25/month with a 5 user minimum. This version does not come with 2 hours of support but does provide a 20% discount on all services.
Techshare Corporate Edition comes with a minimum $16,000.00 install and customization fee. Licenses are then purchased per user with a discounted monthly rate (negotiated before install).
 We also charge for Techforce support and services with rates from $50 to $200 per hour
 All of our Techfore Engineers are contractors and are only paid for services rendered. Thus keeping our running expense well below industry standard.
 We are also  readying our framework  to support other industries such as HR, Sales , Medical and Industrial Engineering.

Competitive advantage

Our TechshareV product is unique in that it has the ability to control a virtual IT department of any size or complexity. It does this while maintaining the ease of use of modern social networking websites.
TechshareV also differentiates itself by its ability to seamlessly add both Engineers and Clients.
With its internal communications structure,  problems  are  solved, Engineers are added to projects and IT departments are created within minutes.