Rewriting the book on Tech Support. We have the technology to create, staff and manage IT Departments instantly.
Our Virtual IT Department Management software (Techshare v1.6) combines the ease of use of Facebook with the power of project management and helpdesk tools.
We round out our offering by developing our Tech4orce consisting of 1000’s of pre-qualified Engineers.
DKWTechnik relies heavily on over 15 years of IT support experience. We bridge the gap between traditional support and social networking with our products.
We are in the beginning stages of a massive overhaul of the way IT services are delivered. The Tech Support Revolution begins now!
Has over 15 years of IT support and services experience. As the founder of DKWTechnik he is the technical and creative drive behind our company. Daniel has provided IT services to diverse companies such as the Federal Reserve, Infilco Degremont,Wellpoint and GSK. He also leads development of our flagship product TechshareV. He was the winner of the Federal Reserve's Star Award for cutomer service. He created an application to simplify the process of responding to Government RFPs.
Our sales team is a virtual team which spans the globe and has over 70 years of combined sales experience.
Techshare Answer Edition provides the answer to one computer issue for $50
Techshare Community Edition is a $25/month subscription. This gives access to Techshare and 2 hours of Desktop support. Additional support is provided at a 20% discount.
Techshare Hosted Edition is $25/month with a 5 user minimum. This version does not come with 2 hours of support but does provide a 20% discount on all services.
Techshare Corporate Edition comes with a minimum $16,000.00 install and customization fee. Licenses are then purchased per user with a discounted monthly rate (negotiated before install).
We also charge for Techforce support and services with rates from $50 to $200 per hour
All of our Techfore Engineers are contractors and are only paid for services rendered. Thus keeping our running expense well below industry standard.
We are also readying our framework to support other industries such as HR, Sales , Medical and Industrial Engineering.
Our TechshareV product is unique in that it has the ability to control a virtual IT department of any size or complexity. It does this while maintaining the ease of use of modern social networking websites.
TechshareV also differentiates itself by its ability to seamlessly add both Engineers and Clients.
With its internal communications structure, problems are solved, Engineers are added to projects and IT departments are created within minutes.