bigWebApps

bigWebApps is the SaaS solution of customer support applications for small to medium size businesses, the labeled Fortune 500,000.  bigWebApps provides an integrated suite of web hosted solutions (help desk, asset management, and part inventory) to small and medium size businesses and education organizations needing an easy to manage application to track and improve customer resolution rates, decrease costs, and properly manage resources (personnel and assets). 

Patrick Clements
Chief Executive Officer

Patrick Clements co-founded bigWebApps in 2001. As CEO, Patrick leads business development, partner relations, operations and investor relations at bigWebApps. His expertise lies in user interface (UI) development for Software-as-a-Service (SaaS) delivered applications. Prior to starting bigWebApps, Patrick was Senior Vice President of Business Development at Micajah ITS, a network solutions and support provider.

Patrick is a member of the Technology Executive Roundtable and an active philanthropist. He serves as founder and board member of Friends 4 Cures, a non-profit organization devoted to raising funds that facilitate cancer research, and chairman and original founder of Draft on Taft, an annual Atlanta charity music festival. Patrick received a bachelor's degree in business and administration from the University of Georgia.

 

Jon Vickers
Chief Technology Officer

Since its inception, Jon Vickers has served as the CTO and founder of bigWebApps, managing development and data center processes for the company's applications. Prior to joining bigWebApps, he worked as the tech specialist at his hometown newspaper and founded a successful home remodeling business. Jon graduated from the University of Georgia and currently holds a commercial pilot certificate.

 

Jason Moore
Director of Client Fulfillment

With more than eight years of technology experience, Jason Moore serves as the Director of Client Fulfillment at bigWebApps. His primary role is to cultivate stronger bonds between clients and resellers to improve bigWebApps applications and services.

Prior to joining bigWebApps, Jason worked in customer relations at Gibbs Die Casting where he served clients such as Ford, General Motors, Toyota, Delphi Automotive and Harley Davidson.

Jason is a graduate of the University of Georgia, and he currently resides in Nashville, Tennessee. An active member in the Nashville community, Jason is a council member of ACC-SEC Leadership Council of Nashville, a committee member of Nashville BarCamp, director of Startup Weekend Nashville and officer of St. Henry's Church Men's Club. Jason is also a founder of Friends 4 Cures.

 

Mike Clements
Regional Sales Manager

Mike Clements leads account management for bigWebApps. As the company's leading sales representative, Mike brings extensive sales experience to bigWebApps with previous sales positions at Oracle Sales, Bank of America, Michelin and Ingersoll Rand.

Mike graduated from the University of Georgia and currently resides in Los Angeles. He is a board member and founder of Friends 4 Cures. As an active participant in his community, Mike is a member of the Screen Actor's Guild, managing director of Strait Jacket Society, a sketch comedy group in L.A.

Sales are made direct by lead capturing from the web, internal account management team, and through specific industry related VARs.