SugarCRM is the world's leading provider of commercial open source customer relationship management (CRM) software for companies of all sizes. Sugar easily adapts to any business environment by offering a more flexible, cost-effective alternative than proprietary applications. SugarCRM's open source architecture allows companies to more easily customize and integrate customer-facing business processes in order to build and maintain more profitable relationships. SugarCRM offers several deployment options, including on-demand, on-premise and appliance-based solutions to suit customers' security, integration and configuration needs.

John Roberts (Co-Founder & CEO) :

John Roberts, Chairman, CEO and Co-Founder of SugarCRM, is a pioneer in the enterprise software market. As co-founder of SugarCRM, John established SugarCRM's commercial open source business model, co-led the product design of SugarCRM products, and helped build the Sugar Community into one of the largest open source communities on the Web. With experience across marketing, business development and product management, John has established SugarCRM as the only viable alternative to established proprietary CRM solutions.

Prior to co-founding SugarCRM, John spent 14 years in various product management and sales engineering roles at leading CRM companies E.piphany, BroadVision, Baan/Aurum Software and IBM. John holds a BS in Business from Virginia Commonwealth University.